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    • E

      Solved Add Google recaptcha
      General Discussion • • ercanyuzuk

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      peopleinside

      @Sanjeev I'm trying to install from zero the version you linked here.
      I'm able to setup database and email but when I need to do clear cache I get fatal error:

      php bin/console c:c

      PHP Deprecated: Array and string offset access syntax with curly braces is deprecated in /uvdesktest/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 351 PHP Deprecated: Array and string offset access syntax with curly braces is deprecated in /uvdesktest/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 385 PHP Deprecated: Array and string offset access syntax with curly braces is deprecated in /uvdesktest/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 394 PHP Deprecated: Array and string offset access syntax with curly braces is deprecated in /uvdesktest/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 408 PHP Deprecated: Array and string offset access syntax with curly braces is deprecated in /uvdesktest/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 416 PHP Deprecated: Array and string offset access syntax with curly braces is deprecated in /uvdesktest/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 451 PHP Deprecated: Array and string offset access syntax with curly braces is deprecated in /uvdesktest/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 529 PHP Deprecated: Array and string offset access syntax with curly braces is deprecated in /uvdesktest/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 559 PHP Deprecated: Array and string offset access syntax with curly braces is deprecated in /uvdesktest/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 637 PHP Deprecated: Array and string offset access syntax with curly braces is deprecated in /uvdesktest/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 638 PHP Deprecated: Array and string offset access syntax with curly braces is deprecated in /uvdesktest/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 640 PHP Deprecated: Array and string offset access syntax with curly braces is deprecated in /uvdesktest/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 678 PHP Deprecated: Array and string offset access syntax with curly braces is deprecated in /uvdesktest/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 679 PHP Deprecated: Array and string offset access syntax with curly braces is deprecated in /uvdesktest/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 681 PHP Deprecated: Array and string offset access syntax with curly braces is deprecated in /uvdesktest/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 835 PHP Deprecated: Array and string offset access syntax with curly braces is deprecated in /uvdesktest/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 835 PHP Deprecated: Array and string offset access syntax with curly braces is deprecated in /uvdesktest/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 839 PHP Deprecated: Array and string offset access syntax with curly braces is deprecated in /uvdesktest/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 839 PHP Deprecated: Array and string offset access syntax with curly braces is deprecated in /uvdesktest/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 843 PHP Deprecated: Array and string offset access syntax with curly braces is deprecated in /uvdesktest/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 843 PHP Deprecated: Array and string offset access syntax with curly braces is deprecated in /uvdesktest/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 847 PHP Deprecated: Array and string offset access syntax with curly braces is deprecated in /uvdesktest/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 847 In CheckExceptionOnInvalidReferenceBehaviorPass.php line 86: The service "security.context_listener.0" has a dependency on a non-existent service "Webkul\UV Desk\ApiBundle\Providers\ApiCredentials".

      So seems I'm not able to... use from zero your install or anyway you need fix things
      Umh I get this after changing in .env file dev to prod and cleaning cache.

      I suppose you use to test with dev and not with prod.
      Your latest UVdesk are broken if is prod.

      For switch to prod can you confirm is just necessary change dev to prod and clear cache?

      I was able to test in dev (not in prod for error above) your last Mailer file and I can confirm ticket are not created.

    • D

      Solved Fetch emails from a group
      Technical Help • • DD

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      vipin

      Share the credentials of new user then I will check .
      Share the credentials on this "servicewebkul@gmail.com" mail .

    • A

      Solved Workflow [create ticket] doesnt sent to agent and/or team and/or group.
      Technical Help • • agoudsmit

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      peopleinside

      Topic marked as resolved as no reply has been posted.

    • N

      Solved UV Desk setting up email on windows platform - WAMP Server
      Technical Help • • Nishit

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      peopleinside

      Topic marked as solved as no reply has been posted.

    • N

      Solved email and customer reply not coming to uvdesk
      Technical Help • • networkadmin

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      N

      thanks will try and give update

    • E

      Unsolved Warning: Trying to access array offset on value of type null when trying to refresh a mailbox
      Technical Help • • escozul

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      peopleinside

      @escozul correct. With the base you have very basilar function you miss workflow, user interface, etc... so at the end it's easy you will need buy something. šŸ™‚ but you can see the online full demo šŸ™‚

    • M

      Solved Converting mail issue
      Technical Help • • mxdevito

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      peopleinside

      @mxdevito glad to know and read you solved.

    • S

      Solved In RefreshMailboxCommand.php line 88:
      Technical Help • • SCoccia

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      3913
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      Sanjeev

      @SCoccia

      Is your site_url is helpdesk.karatti.it/public in uvdesk.yaml file (under config/packages).

    • S

      Solved RFC 2822, 3.6.2. compliance error when sending a ticket
      Technical Help • • savelam

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      4274
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      vipin

      @savelam

      Mail your query us at support@uvdesk.com. Our team will help you.

    • J

      Solved Problem in the Php Mailbox
      General Discussion • • jotamachuca

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      G

      @vipin Thank you so much for your Help.

    • S

      Solved No input file specified
      Technical Help • • SCoccia

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      2741
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      Sanjeev

      @peopleinside

      We will check with above solution if it is not effecting any other functionality then will add it with project.

    • T

      Solved Html entities in the database.
      Technical Help • • theochvas

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      2711
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      peopleinside

      @theochvas glad you resolved!
      Congrats and thanks for your message and for sharing the solution that worked for you! 😊

    • D

      Solved Once Installed how does one even begin to configure it.
      Technical Help • • DomDis

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      vipin

      @peopleinside Thank you for believing on us. we will definitely make uvdesk bug free & user friendly.

      We are continuously working on giving our best to make uvdesk a better help desk.

      @DomDis you can follow the uvdesk documentation from here. It will help you to understand the uvdesk functionality.

      If you still facing any issue. Please let us know.

    • S

      Solved User Login Timeout
      Technical Help • • storrington

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      peopleinside

      @afe038 yes, this is my suggestion.
      Also provide in the ticket to developers steps to reproduce the issue.
      A small video can also help the team.

    • B

      Solved Mail retrieval error
      Bug Report • • bastien

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      peopleinside

      Closed this topic as is resolved.
      Post that was made recently was moved to a new discussion that can be found here:
      https://forums.uvdesk.com/topic/2209/issue-fetching-email

    • S

      Solved Not create the ticket from email
      Technical Help • • SCoccia

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      4844
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      S

      ok...
      If you install uvdesk under Plesk solution, even if you install MailParse in php version (I use php 7.4)

      https://support.plesk.com/hc/en-us/articles/360005875373-How-to-add-additional-PHP-module-for-PHP-engines-shipped-with-Plesk-on-Linux-

      You must enable into domain site -> php version
      at the end you can put additional configuration, I don't know why the installation not activate the module and only the additional configuration enable it...

    • I

      Unsolved An unexpected error fetching email
      Technical Help • • ics-tas_admin

      17
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      3418
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      peopleinside

      This issue still be not resolved, no updates from UVdesk team staff. It's sad.
      In the community there are other help topics with the same error.

      https://forums.uvdesk.com/topic/2218/warning-trying-to-access-array-offset-on-value-of-type-null-when-trying-to-refresh-a-mailbox

    • M

      Solved Uvdesk reachable only on localhost
      Technical Help • • manata

      16
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      2140
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      Sanjeev

      @manata

      Glad to know that it will helps others to do the same.

      Have a nice day !!

    • peopleinside

      Solved GitHub page not updated
      Comments & Feedback • • peopleinside

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      2536
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      peopleinside

      @Sanjeev Thank you for all your help.
      Have a great Sunday and new week. Take care of yourself šŸ™‚

    • M

      Solved Image in new ticket
      General Discussion • • Michael Neo

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      peopleinside

      @michael-neo I'm not able to replicate this on my side.
      I can remember I tested and works for me.