@Sanjeev I'm trying to install from zero the version you linked here.
I'm able to setup database and email but when I need to do clear cache I get fatal error:

php bin/console c:c

PHP Deprecated: Array and string offset access syntax with curly braces is deprecated in /uvdesktest/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 351 PHP Deprecated: Array and string offset access syntax with curly braces is deprecated in /uvdesktest/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 385 PHP Deprecated: Array and string offset access syntax with curly braces is deprecated in /uvdesktest/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 394 PHP Deprecated: Array and string offset access syntax with curly braces is deprecated in /uvdesktest/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 408 PHP Deprecated: Array and string offset access syntax with curly braces is deprecated in /uvdesktest/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 416 PHP Deprecated: Array and string offset access syntax with curly braces is deprecated in /uvdesktest/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 451 PHP Deprecated: Array and string offset access syntax with curly braces is deprecated in /uvdesktest/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 529 PHP Deprecated: Array and string offset access syntax with curly braces is deprecated in /uvdesktest/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 559 PHP Deprecated: Array and string offset access syntax with curly braces is deprecated in /uvdesktest/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 637 PHP Deprecated: Array and string offset access syntax with curly braces is deprecated in /uvdesktest/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 638 PHP Deprecated: Array and string offset access syntax with curly braces is deprecated in /uvdesktest/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 640 PHP Deprecated: Array and string offset access syntax with curly braces is deprecated in /uvdesktest/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 678 PHP Deprecated: Array and string offset access syntax with curly braces is deprecated in /uvdesktest/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 679 PHP Deprecated: Array and string offset access syntax with curly braces is deprecated in /uvdesktest/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 681 PHP Deprecated: Array and string offset access syntax with curly braces is deprecated in /uvdesktest/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 835 PHP Deprecated: Array and string offset access syntax with curly braces is deprecated in /uvdesktest/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 835 PHP Deprecated: Array and string offset access syntax with curly braces is deprecated in /uvdesktest/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 839 PHP Deprecated: Array and string offset access syntax with curly braces is deprecated in /uvdesktest/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 839 PHP Deprecated: Array and string offset access syntax with curly braces is deprecated in /uvdesktest/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 843 PHP Deprecated: Array and string offset access syntax with curly braces is deprecated in /uvdesktest/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 843 PHP Deprecated: Array and string offset access syntax with curly braces is deprecated in /uvdesktest/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 847 PHP Deprecated: Array and string offset access syntax with curly braces is deprecated in /uvdesktest/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 847 In CheckExceptionOnInvalidReferenceBehaviorPass.php line 86: The service "security.context_listener.0" has a dependency on a non-existent service "Webkul\UV Desk\ApiBundle\Providers\ApiCredentials".

So seems I'm not able to... use from zero your install or anyway you need fix things
Umh I get this after changing in .env file dev to prod and cleaning cache.

I suppose you use to test with dev and not with prod.
Your latest UVdesk are broken if is prod.

For switch to prod can you confirm is just necessary change dev to prod and clear cache?

I was able to test in dev (not in prod for error above) your last Mailer file and I can confirm ticket are not created.

Share the credentials of new user then I will check .
Share the credentials on this "servicewebkul@gmail.com" mail .

Topic marked as resolved as no reply has been posted.

Topic marked as solved as no reply has been posted.

thanks will try and give update

@escozul correct. With the base you have very basilar function you miss workflow, user interface, etc... so at the end it's easy you will need buy something. 🙂 but you can see the online full demo 🙂

@mxdevito glad to know and read you solved.

@SCoccia

Is your site_url is helpdesk.karatti.it/public in uvdesk.yaml file (under config/packages).

@savelam

Mail your query us at support@uvdesk.com. Our team will help you.

@vipin Thank you so much for your Help.

@peopleinside

We will check with above solution if it is not effecting any other functionality then will add it with project.

@theochvas glad you resolved!
Congrats and thanks for your message and for sharing the solution that worked for you! 😊

@peopleinside Thank you for believing on us. we will definitely make uvdesk bug free & user friendly.

We are continuously working on giving our best to make uvdesk a better help desk.

@DomDis you can follow the uvdesk documentation from here. It will help you to understand the uvdesk functionality.

If you still facing any issue. Please let us know.

@afe038 yes, this is my suggestion.
Also provide in the ticket to developers steps to reproduce the issue.
A small video can also help the team.

ok...
If you install uvdesk under Plesk solution, even if you install MailParse in php version (I use php 7.4)

https://support.plesk.com/hc/en-us/articles/360005875373-How-to-add-additional-PHP-module-for-PHP-engines-shipped-with-Plesk-on-Linux-

You must enable into domain site -> php version
at the end you can put additional configuration, I don't know why the installation not activate the module and only the additional configuration enable it...

This issue still be not resolved, no updates from UVdesk team staff. It's sad.
In the community there are other help topics with the same error.

https://forums.uvdesk.com/topic/2218/warning-trying-to-access-array-offset-on-value-of-type-null-when-trying-to-refresh-a-mailbox

@manata

Glad to know that it will helps others to do the same.

Have a nice day !!

@Sanjeev Thank you for all your help.
Have a great Sunday and new week. Take care of yourself 🙂

@michael-neo I'm not able to replicate this on my side.
I can remember I tested and works for me.