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    Marco Borla

    @peopleinside

    Passionate about open source, web, security and psychology.
    https://www.peopleinside.it

    Marco

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    Website www.peopleinside.it/ Location Italy, Turin Age 34

    peopleinside Follow

    Posts made by peopleinside

    • RE: Add Google recaptcha

      @Sanjeev will be very useful. Thanks.
      I updated my previous reply with more link. You have also live helper chat demo online to see how it looks on admin side.

      posted in General Discussion
      peopleinside
    • RE: Add Google recaptcha

      @Sanjeev yes it is. I use on my server.
      https://helpdesk.peopleinside.it/it/
      https://livehelperchat.com/3.07-google-re-captcha-in-login-window-522a.html
      https://livehelperchat.com/demo-12c.html
      https://demo.livehelperchat.com/site_admin/system/recaptcha

      posted in General Discussion
      peopleinside
    • RE: Add Google recaptcha

      @Sanjeev I use other application different from uvdesk, for example a live chat system.
      I know is possibile add an option in the admin side where user can activate reCaptcha.

      SharedScreenshot.jpg

      For example in live helper chat you have a setting where you can set the secret code for reCaptcha than activate.
      If reCaptcha is active is showed on login page, if not is not active and not showed.

      The same should be possible also in Uvdesk.

      posted in General Discussion
      peopleinside
    • RE: UV Desk setting up email on windows platform - WAMP Server

      @Nishit said in UV Desk setting up email on windows platform - WAMP Server:

      @peopleinside
      Can I perform these steps on a windows platform please suggest.

      On Windows I don't know as I use Centos.
      You have to know how to manage your server.

      For doing CronJob you can search on the web https://www.google.com/search?client=firefox-b-d&q=cronjob+windows+server

      posted in Technical Help
      peopleinside
    • RE: Add Google recaptcha

      I created a GitHub issue requesting a better management of the reCaptcha.
      https://github.com/uvdesk/community-skeleton/issues/368

      posted in General Discussion
      peopleinside
    • RE: UV Desk setting up email on windows platform - WAMP Server

      @Nishit

      I followed this link to configure it on my setup.
      https://www.uvdesk.com/en/blog/outlook-mailbox-configuration-in-uvdesk-open-source-helpdesk/
      I don't know how to perform step 5 "Cron job" in windows platform.

      The guide mentioned is if you need configure an Outlook email address where you have the two step verification active.

      Your email address seems not to be under Outlook domain from your last screenshot.
      For be able to open a ticket from mail you need have a CronJob set, I'm reading you are having issue on create the CronJob, is this right?

      The right guide for the CronJob should be this one: How to Refresh Mailbox Using Cron Job in UVdesk OpenSource

      I'm using something like explain here: https://github.com/uvdesk/community-skeleton/issues/278#issuecomment-703683404

      posted in Technical Help
      peopleinside
    • RE: How to keep uvdesk updated?

      @Sanjeev thank you.
      If you can please include some other security fix in your new release as next update after the new release can take long time.

      • Update jQuery (core-framework and support-center-bundle) https://github.com/uvdesk/core-framework/issues/352
      • Doesn't allow weak password https://github.com/uvdesk/community-skeleton/issues/356
      • Considering to resolve the open pull request about necessary components update:
        • https://github.com/uvdesk/support-center-bundle/pull/115
        • https://github.com/uvdesk/support-center-bundle/pull/106
        • https://github.com/uvdesk/core-framework/pull/336
      posted in General Discussion
      peopleinside
    • RE: How to keep uvdesk updated?

      @Sanjeev thank you! So when you will release version 1.0.13 to update from 1.0.12 will be just necessary do composer update into the uvdesk root folder?

      posted in General Discussion
      peopleinside
    • RE: Email to agent when customer reply to ticket

      @Sanjeev thanks to you, without your team and your help no uvdesk will exist and also me wont' be here.

      posted in Bug Report
      peopleinside
    • How to keep uvdesk updated?

      In those days I see some issue in the code: something that need to be updated, jQuery for example.... so after tried to update and discovered issues I reported this on GitHub and now have to wait your help.

      Visiting GitHub I discovered some other issues opened by other users with a patch solution that I tried to apply without success. I discovered files in GitHub are different from files on my self hosted version even if I'm running the latest stable version.

      Seems you edit the code on GitHub and maybe this updated will be not released with a new version for different months.

      Here is my question:
      If I want apply patches on my self hosted installation, maybe also issue that i never followed in the latest months but has been patched what I have to do?

      I can just made a full backup and try to follow what explained here https://forums.uvdesk.com/topic/1833/how-to-upgrade-uvdesk ? This will update my self hosted file with the latest stable files on GitHub that has also latest commit, latest stable patches?

      Also the upgrade post mentioned miss to do the php bin/console c:c command after the mentioned SSH commands?
      I added now this information as think was missed in that post.

      posted in General Discussion
      peopleinside