@fripoll you are welcome. Are you sure that is not a browser issue? Tryed with incognito, other browser etc?
I use the laster version and I don't see this issue so maybe will be interesting understand how reproduce with PHP or server components version.

You may also check if you are able to reproduce in the demo: https://demo.uvdesk.com/

Have you also checked server error logs?

@javier-solis Yes I see, all works except logo and maybe attachments.
Is strange maybe is not a full updated version. Let's see if installing from Github, composer with the guide I give to you can be helpful.

@fripoll UVdesk has been updated. You should maybe make a full backup and upgrade to the latest version:
https://forums.uvdesk.com/topic/1932/new-version-stable-release-v1-0-13

Are you running this in a domain or IP, I mean you can reach the UVdesk with a domain name in the browser bar?
I'm sorry but I have no idea about Docker and Nginx as I use Apache and used composer for install UVdesk or directly uploaded the zip file and followed the wizard.

You will need wait for staff reply, they will reply when they can tomorrow maybe.

I noticed the version you installed has not the version showed in the admin footer side, this can be not the latest updated version. You can try to follow the following guide: https://forums.uvdesk.com/topic/1925/installing-and-setup-uvdesk-for-the-first-time and see if is valid also for Nginx

Hi @javier-solis are you installing on localhost or in a webserver that is online?
What kind of SCR images diplays that?

Maybe SSH command

php bin/console c:c

can help? Or maybe the installation URL should be set correctly somewhere. Usually the issue with the URL is for when you need check email from Cron, at the moment I don't have in mind where the issue you are reporting with the logo in the Knowledgebase can be.

Soon a UVdesk staff will maybe reply to you.
I approved your post that was in the moderator queue.

@gustavowoltmann hi, are you a bot profile? This community is about UVdesk and so should be used only for support questions and not to go offtopic

@mnz42 you can also maybe activate the debug and reproduce the issue than see if you get some useful error from here.
Be sure your installation is not corrupted in some way.. don't know.

Hi @mnz42 ,
I'm following the discussion and I'm checking the issue you are reporting.

1. The customer ticket is created by the web interface or by email?
2. What version of PHP are you running?
3. Can you try to reproduce in the demo?

@Brandon-2021 I'm so happy you joined and fixed one issue no one was aware of.
Many thanks.

@Brandon-2021 congratulations! Let wait developers check this and add as official fix. Waiting a feedback from @Sanjeev than I will patch also my install. Thank you very much for this report and for sharing also a solution!

Are you a programmer?
I want be also good as you to fix code but I'm not ^_^

Stay safe, take care and have a wonderful time!