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    bastien

    @bastien

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    Best posts made by bastien

    • RE: Mail retrieval error

      Hello,
      We still need your expertise and help.
      We're stuck on the same point with the same error message.
      Thank you in advance for your reply.

      posted in Bug Report
      B
      bastien
    • RE: Mail retrieval error

      @peopleinside
      Thank you for this new answer.
      I've changed the settings as you suggest.

      And you've put me on the right track!
      The call to the API is not made on HTTPS, despite the redirection...

      uvdesk_OK.png

      So in my case it's a problem with the HTTP server settings!

      And it works with Zimbra too.
      But for the moment only in HTTP.

      posted in Bug Report
      B
      bastien
    • RE: Mail retrieval error

      @peopleinside
      Yes, I'm OK with that ;
      I think we can close this subject.
      Thanks again for your time.

      posted in Bug Report
      B
      bastien

    Latest posts made by bastien

    • RE: Mail retrieval error

      @peopleinside
      Yes, I'm OK with that ;
      I think we can close this subject.
      Thanks again for your time.

      posted in Bug Report
      B
      bastien
    • RE: Mail retrieval error

      @peopleinside
      Thank you for this new answer.
      I've changed the settings as you suggest.

      And you've put me on the right track!
      The call to the API is not made on HTTPS, despite the redirection...

      uvdesk_OK.png

      So in my case it's a problem with the HTTP server settings!

      And it works with Zimbra too.
      But for the moment only in HTTP.

      posted in Bug Report
      B
      bastien
    • RE: Mail retrieval error

      OK

      So I changed the URL of the site by removing "public", same message...
      In production, I see the same error.
      (I clear the cache before each attempt)

      uvdesk_gmail_wo_public.png

      There are "deprecation.INFO" messages.

      To complete the picture:
      The error occurs from a GIT and Composer installation.
      This is a new installation (and the first installation).

      posted in Bug Report
      B
      bastien
    • RE: Mail retrieval error

      Hello,
      good news or bad news?
      I'm getting the same error message with a Google account...

      uvdesk_gmail.png

      What can I do?
      Thanks.

      posted in Bug Report
      B
      bastien
    • RE: Mail retrieval error

      @Komal-Sharma
      Thank you for your reply.
      What IMAP details do you need?

      I'm going to create a Google account and do a test as requested.

      posted in Bug Report
      B
      bastien
    • RE: Mail retrieval error

      Hello,
      We still need your expertise and help.
      We're stuck on the same point with the same error message.
      Thank you in advance for your reply.

      posted in Bug Report
      B
      bastien
    • RE: Mail retrieval error

      @Komal-Sharma
      thank you very much for your feedback.
      We use an IMAP connection (Zimbra server).
      Here are the requested captures:
      Capture.PNG
      Capture2.PNG
      Capture3.PNG

      posted in Bug Report
      B
      bastien
    • Mail retrieval error

      Hello,
      We are deploying the Uvdesk solution for the first time.
      We're having a problem retrieving emails.

      The error message is as follows:

      Capture.PNG
      We don't see any errors in the logs, only warnings.

      The UVDESK version is "uvdesk-community-v1.1.3".
      The PHP version is 8.0

      Can you help us?

      posted in Bug Report
      B
      bastien