I'm trying to deploy this software for an organisation. One thing I can see being a big issue is that I'm getting signed out after a certain period of time.
i.e. If I leave the window open, and come back to it later, I could write a new post into the ticket, and when I go to submit it, I will then be kicked out and be forced to log in again, and my entire post will have been deleted.
I've looked through the configuration files and can't find what I should change. I suspect it's to do with how long cookies are valid for.