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    Unsolved Mail retrieval error

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    • B
      bastien last edited by

      Hello,
      We are deploying the Uvdesk solution for the first time.
      We're having a problem retrieving emails.

      The error message is as follows:

      Capture.PNG
      We don't see any errors in the logs, only warnings.

      The UVDESK version is "uvdesk-community-v1.1.3".
      The PHP version is 8.0

      Can you help us?

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      • Komal Sharma
        Komal Sharma UVdesk Staff mod last edited by

        @bastien ,

        Let us know, which email service you are using gmail, yahoo, smtp/imap and also please share a screenshots of the swiftmailer, mailbox, and email settings.

        Kind Respects
        Uvdesk Team

        B 1 Reply Last reply Reply Quote 0
        • B
          bastien @Komal Sharma last edited by

          @Komal-Sharma
          thank you very much for your feedback.
          We use an IMAP connection (Zimbra server).
          Here are the requested captures:
          Capture.PNG
          Capture2.PNG
          Capture3.PNG

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