Ok thank you for help ~ Ali Sami Farooq
It seems your site_url is not correct.
You need to update your site_url in uvdesk.yaml file (under config/packages of your project).
Please send us your helpdesk URL by which you are running your project on browser.
So we will let you know what should be the correct site_url.
Please check this blog hope it will help.
@Sanjeev Thank you!
if you are looking for this feature for uvdesk open source then we are working on this as a separate module that provides you the ability to add the ticket form code to your website.
We already have the form builder app for UVdesk SaaS-based version, you may check this https://www.uvdesk.com/en/apps/form-builder-app/ & can go for SaaS based version as well.
You need to update your workflow after editing it.
and change the status of workflow uncheck and save it.
Check this: https://prnt.sc/wj1ef8 hope it will help.
thank you @admin for providing this information to us , it will be very helpful for us.
Thanks @Sanjeev for this help , it works perfect ~ Darik Elwan
@Sanjeev thanks for the information ✌
You need to add a translation file here for your language
(If It does not already exist for your language).
For Example: We have added messages.en.yml for english here.
Now make a entry for your locale in uvdesk.yaml file.
And Finally check your choice language by passing it into url.
Now you can make it your default language.
Locate file config->packages->translation.yaml open translation.yaml and make changes as given below.
default_locale: your_locale(en, ar etc)
- your_locale(en, ar etc)
Clear your project cache by:
php bin/console c:c
UVdesk is an open source helpdesk ticket system.
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