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    UVdesk

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    blckhwk

    @blckhwk

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    Best posts made by blckhwk

    • RE: Unable to access UVdesk Page

      Hi,

      You can closed this issue I just re-installed the UVdesk. Thanks

      posted in Technical Help
      blckhwk
      blckhwk

    Latest posts made by blckhwk

    • RE: Added images do not appear on the ticket viewing screen.

      @peopleinside

      0ea0115e-113d-4079-8113-ca2ad034ae7e-image.png

      f990ad0b-57b5-4695-b1a8-7a6c42272780-image.png

      e383fe03-2187-40fe-a343-1b765996c8d8-image.png

      posted in Technical Help
      blckhwk
      blckhwk
    • RE: Added images do not appear on the ticket viewing screen.

      @peopleinside In our case literally every attachment cannot be previewed

      This example is .xlsx

      6cf74a62-24b7-4f2f-98d1-9035d48c0045-image.png

      but the download as zip is working fine.

      posted in Technical Help
      blckhwk
      blckhwk
    • RE: Added images do not appear on the ticket viewing screen.

      @peopleinside I think this issue is related to mine. I encountered the issue when I switched to the version 1.1.3

      3a79e824-236f-4daa-9f6f-4ddb764f3f26-image.png

      And unfortunately the issue is still unresolved

      ce35ae9d-0242-49ae-a9b3-de2b8ef56681-image.png

      I could be wrong but I hope the UVdesk dev team will give us the resolution sooner.

      posted in Technical Help
      blckhwk
      blckhwk
    • RE: Attachment error on tickets

      Any update??

      posted in Bug Report
      blckhwk
      blckhwk
    • RE: Attachment error on tickets

      @Komal-Sharma
      The site url is correct

      d0b97c52-fce0-411c-92db-ea511038244e-image.png

      I noticed that the redirection URL does not have port 88 after clicking the attachment.

      d04506c3-2cac-467b-b712-9b7f4e977fb9-image.png

      @Komal-Sharma said in Attachment error on tickets:

      Let us know, which version of uvdesk you are using.

      Uvdesk version 1.1.3

      7c5c2623-7aad-482b-a784-d9507082a85a-image.png

      posted in Bug Report
      blckhwk
      blckhwk
    • Attachment error on tickets

      Hi, how do I fix this issue. Thanks

      747d7184-bd48-449a-a58c-f967700a1d09-image.png

      posted in Bug Report
      blckhwk
      blckhwk
    • RE: Swiftmailer is not sending emails

      @Komal-Sharma Please closed this issue.

      I will redo my uvdesk implementation to fix the issue. Thanks.

      posted in Technical Help
      blckhwk
      blckhwk
    • RE: Swiftmailer is not sending emails

      @Komal-Sharma

      There was no error in the UI when creating tickets or replying to them.

      posted in Technical Help
      blckhwk
      blckhwk
    • RE: Swiftmailer is not sending emails

      @Komal-Sharma

      09156f57-32d5-40bd-ade6-dfc172eefd00-image.png

      78699d81-8e4e-431e-8dab-66fff708c07f-image.png

      84d14886-0d5a-4c99-b4ee-e3fd43f2be44-image.png

      posted in Technical Help
      blckhwk
      blckhwk
    • RE: UVDesk Installer Error: "Details are incorrect ! Connection not established."

      @MikeJ

      Please try to use the username and password that you assigned to the "UVDesk" database when you created it.

      My Form Entries:

      Server: 127.0.0.1 (also tried localhost)
      Port: 3306
      Username: root | use the username for accessing the "UVDesk" database
      Password: Tried two different ones, last attempt using 7 character password with one uppercase, 3 numbers, and 3 lowercase letters in case prior password was too crazy. | use the password for accessing the "UVDesk" database
      Database: UVDesk
      Unchecked and Checked - Automatically create database if not found?

      posted in Technical Help
      blckhwk
      blckhwk