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    blckhwk

    @blckhwk

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    Best posts made by blckhwk

    • RE: Unable to access UVdesk Page

      Hi,

      You can closed this issue I just re-installed the UVdesk. Thanks

      posted in Technical Help
      blckhwk
      blckhwk

    Latest posts made by blckhwk

    • RE: Swiftmailer is not sending emails

      @Komal-Sharma Please closed this issue.

      I will redo my uvdesk implementation to fix the issue. Thanks.

      posted in Technical Help
      blckhwk
      blckhwk
    • RE: Swiftmailer is not sending emails

      @Komal-Sharma

      There was no error in the UI when creating tickets or replying to them.

      posted in Technical Help
      blckhwk
      blckhwk
    • RE: Swiftmailer is not sending emails

      @Komal-Sharma

      09156f57-32d5-40bd-ade6-dfc172eefd00-image.png

      78699d81-8e4e-431e-8dab-66fff708c07f-image.png

      84d14886-0d5a-4c99-b4ee-e3fd43f2be44-image.png

      posted in Technical Help
      blckhwk
      blckhwk
    • RE: UVDesk Installer Error: "Details are incorrect ! Connection not established."

      @MikeJ

      Please try to use the username and password that you assigned to the "UVDesk" database when you created it.

      My Form Entries:

      Server: 127.0.0.1 (also tried localhost)
      Port: 3306
      Username: root | use the username for accessing the "UVDesk" database
      Password: Tried two different ones, last attempt using 7 character password with one uppercase, 3 numbers, and 3 lowercase letters in case prior password was too crazy. | use the password for accessing the "UVDesk" database
      Database: UVDesk
      Unchecked and Checked - Automatically create database if not found?

      posted in Technical Help
      blckhwk
      blckhwk
    • RE: Workflow condition options are missing

      @Komal-Sharma said in Workflow condition options are missing:

      @blckhwk

      Thanks for reporting this issue. We are already know this issue but at this moment, this issue is not resolved. We will try this issue fixed in our next release.

      Thanks for your time and patience!!!

      I notice that this particular issue is solved or not present in the development release v1.2.

      posted in Technical Help
      blckhwk
      blckhwk
    • Swiftmailer is not sending emails

      Hi,

      I have notice that my uvdesk open source implementation version 1.1.1 is not sending emails but imap fetching seems okay.

      I'm using SMTP configuration for the swiftmailer.

      uvdesk: 1.1
      Php: 7.4.33
      mariadb: 10.3.28
      composer: 2.3.4

      posted in Technical Help
      blckhwk
      blckhwk
    • RE: Workflow condition options are missing

      @Komal-Sharma Thanks for your response

      posted in Technical Help
      blckhwk
      blckhwk
    • Workflow condition options are missing

      Hi,

      May I ask how I will resolve this issue?

      697693a2-17e2-45f7-a84e-1905d11e3f43-image.png

      posted in Technical Help
      blckhwk
      blckhwk
    • RE: Unable to access UVdesk Page

      Hi,

      You can closed this issue I just re-installed the UVdesk. Thanks

      posted in Technical Help
      blckhwk
      blckhwk
    • RE: Unable to access UVdesk Page

      @komal-sharma

      I'm using UVdesk version 1.1, Composer version 2.3.4 and PHP version 7.4.3

      posted in Technical Help
      blckhwk
      blckhwk