Hi,

You can closed this issue I just re-installed the UVdesk. Thanks

@Komal-Sharma Please closed this issue.

I will redo my uvdesk implementation to fix the issue. Thanks.

@Komal-Sharma

There was no error in the UI when creating tickets or replying to them.

@Komal-Sharma

@MikeJ

Please try to use the username and password that you assigned to the "UVDesk" database when you created it.

My Form Entries:

Server: 127.0.0.1 (also tried localhost)
Port: 3306
Username: root | use the username for accessing the "UVDesk" database
Password: Tried two different ones, last attempt using 7 character password with one uppercase, 3 numbers, and 3 lowercase letters in case prior password was too crazy. | use the password for accessing the "UVDesk" database
Database: UVDesk
Unchecked and Checked - Automatically create database if not found?

@Komal-Sharma said in Workflow condition options are missing:

@blckhwk

Thanks for reporting this issue. We are already know this issue but at this moment, this issue is not resolved. We will try this issue fixed in our next release.

Thanks for your time and patience!!!

I notice that this particular issue is solved or not present in the development release v1.2.

Hi,

I have notice that my uvdesk open source implementation version 1.1.1 is not sending emails but imap fetching seems okay.

I'm using SMTP configuration for the swiftmailer.

uvdesk: 1.1
Php: 7.4.33
mariadb: 10.3.28
composer: 2.3.4

@Komal-Sharma Thanks for your response

Hi,

May I ask how I will resolve this issue?

Hi,

You can closed this issue I just re-installed the UVdesk. Thanks

@komal-sharma

I'm using UVdesk version 1.1, Composer version 2.3.4 and PHP version 7.4.3