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    Solved When a new user is created by email and password not set...

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    • peopleinside
      peopleinside community specialist mod last edited by

      Hi,
      a question to developers:

      When a new user is created because an email reach the email address that open a ticket (new ticket and new customer creation by email) and user has not yet set a password, will be impossible access to tickets by the web interface?

      For security I'm sure is not possible but I'm asking: the new user created will have a random secret password that prevent access to hi tickets or simply the password filed is empty in the database and so no password will be accepted from UI until user never set a password?

      Thanks for answer to this curiosity.
      Thanks again for the amazing open source!

      šŸ’¬ You can also ask help on GitHub Discussions
      šŸŸ  I may be no more active as before in this community as announced here

      peopleinside 1 Reply Last reply Reply Quote 0
      • Sanjeev
        Sanjeev developer UVdesk Staff last edited by

        @peopleinside

        User can not login to their account without setup their password.

        peopleinside 1 Reply Last reply Reply Quote 1
        • peopleinside
          peopleinside community specialist mod @peopleinside last edited by

          @peopleinside I see that when a new user is created from a new ticket there is no password in the database so the reply is: no password is set.

          The question is: is this safe, will be impossible to login in the UI without user has set a password?
          I think the reply is yes but will be nice to have a confirmation from developers, also if obvious... because don't think there is a such hole in UVdesk.

          Is nice to know all work in security and from my test seems all fine.

          šŸ’¬ You can also ask help on GitHub Discussions
          šŸŸ  I may be no more active as before in this community as announced here

          1 Reply Last reply Reply Quote 0
          • Sanjeev
            Sanjeev developer UVdesk Staff last edited by

            @peopleinside

            User can not login to their account without setup their password.

            peopleinside 1 Reply Last reply Reply Quote 1
            • Topic has been marked as solved  peopleinside peopleinside 
            • peopleinside
              peopleinside community specialist mod @Sanjeev last edited by

              @sanjeev thanks for the feedback and good morning šŸ˜Š happy week!

              šŸ’¬ You can also ask help on GitHub Discussions
              šŸŸ  I may be no more active as before in this community as announced here

              1 Reply Last reply Reply Quote 0
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