@Michael-Neo

How can I add customer contact as a workflow condition? Currently there are only Customer Name and Emal address.

We are informing to you. At this moment, we have not added the phone number field in the workflow condition.

Thanks for the updates!
I'm glad you was able to resolve your issue 🙂

@noman

Thank you for your response. I would like to know if there is an option in UVdesk to set a specific limit for data retention. For instance, can I configure UVdesk to only keep data for 30 days? Alternatively, is it possible to define a retention period of 1 month or 1 year? I hope this clarifies my question.

At this moment, we have not added like this data retention policy for opensource uvdesk.
If you want more data storage so you can increased your hard-disk space.

Thanks and Regards
Uvdesk Team

I flag the topic as resolved as a GitHub issue has been created 🙂
I'm sorry we did not get a reply from UVdesk staff.

Hi, did your problem resolve with the PHP upgrade?

I'm very glad reading you was able to resolve the issue!
Thanks for updating us 👍

@peopleinside definitely.

once we'll figure out how to do it i will post it here.

@bansalvaish I'm happy to read the issue was resolved.
Thanks for reporting it!

@bansalvaish Great to know, thank you for the feedback! 👍

thanks a lot
it is interesting for me too

@alisamifarooq

Are you facing any problem ?

You can change or update password using both the methods and it should work.

@mukul123 @SyedBilal

Open your .htaccess file under public folder of your project and add some random text at the top and save your file.

Now try to access your project.

Case 1:

If you are getting 500 Internal server error after adding a random text in .htaccess file.

It means it is working.

Case 2:

If you are still able to access public path of project which means  .htaccess it is not working yet.

so you need to enable it.

Open your apache2.conf file and Allow overwrite All.

<Directory /home/users/www>
Options Indexes FollowSymLinks
AllowOverride All
Require all granted

here.

Now also you need to run two below commands for enabling mod rewrite rule.

a2enmod rewrite
  service apache2 restart

🙂 Thanks to guide

I hope in the future coding like that will be no more necessary as UVdesk will implement check directly in the UI.
https://github.com/uvdesk/community-skeleton/issues/413

@gustavowoltmann

You should connect us on forum and GitHub Repository.

You will get the solutions for your problem or you can directly discuss here on our forum.

A new procedure is available since from version Stable Release v1.0.14

Instead of many different composer update command you can use:

in the main UVdesk folder but before do that maybe you need follow some steps if you get an error.
https://github.com/uvdesk/community-skeleton/issues/418#issuecomment-865887004

Make always a full folder and database beckup before try to update or to do any edit.

Hi, UVdesk still improving a lot in the latest months.
I'm marking this question as resolved, if you need again help you can open a new topic 🙂

@peopleinside

Yes, admin can place login link in account creation email templates for agent as well as for customer.

@Brian-B-Peach

Please add red mark lines in code as attached in below screenshot.

headerCode.PNG