@peopleinside yes i report on github
Latest posts made by mkdirs
downloading attachments from the customer page error
When a customer attaches a file, this file can be downloaded by the agent and the customer
But when the agent responds to the ticket and attaches a file, it is only possible for the admin to download it. if the customer attempts to download it, he will be redirect to the admin login page.
i try this but not help
Version v1.1.3; Core Version v1.1.4
How to Hide knowledge desk and folders
I have some questions. I will be happy if I get an answer
1- How can I hide the Knowledge Center from users who are not logged in?
2- How can I create a file and articles that only authorized agents can access?
3- after i create Marketing Announcement and change Status to Active It cannot be seen in the Customer area