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mkdirs

@mkdirs

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Joined 12 Nov 2023, 15:05 Last Online 19 Oct 2024, 23:20

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Latest posts made by mkdirs

  • installing v1.1.6 require a PHP version ">= 8.1.0".

    from the github Requirement PHP 7.3 or higher, PHP 8
    i have php 7.4.33
    so i try to install but i get this mesaage

    Composer detected issues in your platform: Your Composer dependencies require a PHP version ">= 8.1.0".
    

    any solution

    posted in Technical Help
    M
    mkdirs
    8 Oct 2024, 18:11
  • RE: downloading attachments from the customer page error

    @peopleinside yes i report on github
    link
    https://github.com/uvdesk/community-skeleton/issues/710

    posted in Technical Help
    M
    mkdirs
    22 Nov 2023, 17:49
  • downloading attachments from the customer page error

    Hello again
    When a customer attaches a file, this file can be downloaded by the agent and the customer
    But when the agent responds to the ticket and attaches a file, it is only possible for the admin to download it. if the customer attempts to download it, he will be redirect to the admin login page.
    i try this but not help
    https://forums.uvdesk.com/topic/2177/uvdesk-open-attachment-in-ticket-no-route-found-for/2
    Version v1.1.3; Core Version v1.1.4

    posted in Technical Help
    M
    mkdirs
    18 Nov 2023, 23:17
  • RE: How to Hide knowledge desk and folders

    thank you for your tiring to help

    posted in General Discussion
    M
    mkdirs
    18 Nov 2023, 22:31
  • open attachment in browser

    hello
    how can i open the attachment file not to download it

    posted in Technical Help
    M
    mkdirs
    17 Nov 2023, 00:37
  • How to Hide knowledge desk and folders

    hello friends

    I have some questions. I will be happy if I get an answer

    1- How can I hide the Knowledge Center from users who are not logged in?

    2- How can I create a file and articles that only authorized agents can access?

    3- after i create Marketing Announcement and change Status to Active It cannot be seen in the Customer area

    thanks

    posted in General Discussion
    M
    mkdirs
    12 Nov 2023, 15:26