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Cookie & Privacy

Cookie & Privacy Policy
Knowledge Base

14
Topics

23
Posts

Folder permission suggested on and after the setup if you are facing issues installing UVdesk. .env file in the main root UVdesk folder need to be changed from 664 to 755 (777 only if you still get errors) and set again, after the setup, to 644 var and config folders 755 too (777 only if you still get issues) than permission should be changed or kept to 755 after the setup If you forget to change the permission from 777 you will have a potential security issue on your server.
Compatibilty

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Topics

1
Posts

Ubuntu: https://support.uvdesk.com/en/blog/prerequisites-ubuntu Windows: https://support.uvdesk.com/en/blog/prerequisites-windows Mac: https://support.uvdesk.com/en/blog/prerequisites-mac
Blogs

Blog posts from individual members

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Topics

2
Posts

S

@admin Very Informative. @peopleinside you can also check different blogs will be helpful.
Modules

4
Topics

4
Posts

After launching a stable version of UVdesk Open Source we have added the WooCommerce Order fetch App. This module extends the capability of your helpdesk system by fetching real-time order information provided by your customer directly from the WooCommerce webstore on a support ticket. Refer this link to get more details about the module - https://store.webkul.com/woocommerce-order-fetch-uvdesk-opensource.html

Announcements

Community rules, privacy and support
• peopleinside

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We are improving the community
• peopleinside

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Added solved and unsolved label to topics so we can better following what need attention most. No topic should be without a good reply
Post about how upgrade UVdesk updated
• peopleinside

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New version of UVdesk: Stable Release v1.0.16
• peopleinside

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Necessary steps specific to upgrading from an older version to the new version of UVdesk 1.0.16 For this version, as encryption has been added on the saving of email account passwords, you may need enter as administrator than save again one by one every SMTP account (MailBox) (with valid credentials) and do the same for SwiftMailer accounts or you may have issue on ticket creation made by email and with email sending. At the moment you may need update also the translations folder manually, the folder is in the root of the UVdesk installation.
New version: Stable Release v1.0.12
• peopleinside

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A new procedure is available since from version Stable Release v1.0.14 Instead of many different composer update command you can use: composer update in the main UVdesk folder but before do that maybe you need follow some steps if you get an error. https://github.com/uvdesk/community-skeleton/issues/418#issuecomment-865887004 Make always a full folder and database beckup before try to update or to do any edit.
UVdesk Version v1.0.14 Release
• admin

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S

New version: Stable Release v1.0.13
• Sanjeev

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S

More about it: https://forums.uvdesk.com/topic/1934/github-page-not-updated/8
Customer Previous Ticket App - UVdesk Open Source
• admin

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UVdesk with Amazon integration; Order fetch integration available
• admin

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Let's talk with community developer at gitter
• admin

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Released Latest & Stable Version 1.0.0 of UVDesk OpenSource
• admin

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UVdesk Opensource Helpdesk - Zip Extract Installation Method Added!
• admin

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Cookie & Privacy

Knowledge Base

Compatibilty

Blogs

Modules

Community rules, privacy and support • peopleinside

We are improving the community • peopleinside

Post about how upgrade UVdesk updated • peopleinside

New version of UVdesk: Stable Release v1.0.16 • peopleinside

New version: Stable Release v1.0.12 • peopleinside

UVdesk Version v1.0.14 Release • admin

New version: Stable Release v1.0.13 • Sanjeev

Customer Previous Ticket App - UVdesk Open Source • admin

UVdesk with Amazon integration; Order fetch integration available • admin

Let's talk with community developer at gitter • admin

Released Latest & Stable Version 1.0.0 of UVDesk OpenSource • admin

UVdesk Opensource Helpdesk - Zip Extract Installation Method Added! • admin

Community rules, privacy and support
• peopleinside

We are improving the community
• peopleinside

Post about how upgrade UVdesk updated
• peopleinside

New version of UVdesk: Stable Release v1.0.16
• peopleinside

New version: Stable Release v1.0.12
• peopleinside

UVdesk Version v1.0.14 Release
• admin

New version: Stable Release v1.0.13
• Sanjeev

Customer Previous Ticket App - UVdesk Open Source
• admin

UVdesk with Amazon integration; Order fetch integration available
• admin

Let's talk with community developer at gitter
• admin

Released Latest & Stable Version 1.0.0 of UVDesk OpenSource
• admin

UVdesk Opensource Helpdesk - Zip Extract Installation Method Added!
• admin