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@TimFL you are welcome, glad to hear that helped.

@TimFL
Hi,
PHP 7.4 is no more supported and can cause security issues.
More info can be found at https://www.php.net/supported-versions.php

About how to install UVdesk you can read the following post:
https://forums.uvdesk.com/topic/1925/installing-and-setup-uvdesk-for-the-first-time

@mikem72 I'm mark this topic as solved as no replies seems has come from UVdesk staff. If you still need help you can try to reach UVdesk by opening a ticket https://support.uvdesk.com/en/customer/create-ticket/

I'm sad to see no reply was made to this topic.

@Michael-Neo the phone number?
If the field you are looking for is not present means is not supported yet, means need to be implemented by the UVdesk team.

@Michael-Neo
Hi! Is not clear to me what you wanna do with the workflow. I'm not sure your question Is clear.

@mikem72 I'm sorry to hear that.
Can you see if this topic with some permission suggestion cal help?
https://forums.uvdesk.com/topic/2002/file-permissions-in-the-case-you-have-throbles-installing-uvdesk

@mikem72 if you have urgency to try to resolve you can try to install the project by using FTP downloading from https://cdn.uvdesk.com/uvdesk/downloads/opensource/uvdesk-community-current-stable.zip

Then follow the wizard.
How did you installed UVdesk?

I use UVdesk on PHP 8.1 as PHP 8,2 is not yet supported.
Maybe if you installed UVdesk from Docker or other platform the package can have this error you are facing.

If you dont wanna try a parallel new install to see if the error is solved please hold on for a UVdesk team reply

I'm sorry to be unable to provide a reply to your specific error

@mikem72 said in An unexpected error fetching email:

SaaS

Yes maube software update are Frozen to 2022 for now. Open source has not been updated anymore in 2023 but maybe It will be we hope

For the reply to your post sorry for the delay, i tagged a staff member.

@Komal-Sharma

@mikem72 thanks for the update, let's wait a UVdesk staff reply. It can take longer than mine but should arrive.