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    UVdesk

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    mkdirs

    @mkdirs

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    Latest posts made by mkdirs

    • installing v1.1.6 require a PHP version ">= 8.1.0".

      from the github Requirement PHP 7.3 or higher, PHP 8
      i have php 7.4.33
      so i try to install but i get this mesaage

      Composer detected issues in your platform: Your Composer dependencies require a PHP version ">= 8.1.0".
      

      any solution

      posted in Technical Help
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      mkdirs
    • RE: downloading attachments from the customer page error

      @peopleinside yes i report on github
      link
      https://github.com/uvdesk/community-skeleton/issues/710

      posted in Technical Help
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      mkdirs
    • downloading attachments from the customer page error

      Hello again
      When a customer attaches a file, this file can be downloaded by the agent and the customer
      But when the agent responds to the ticket and attaches a file, it is only possible for the admin to download it. if the customer attempts to download it, he will be redirect to the admin login page.
      i try this but not help
      https://forums.uvdesk.com/topic/2177/uvdesk-open-attachment-in-ticket-no-route-found-for/2
      Version v1.1.3; Core Version v1.1.4

      posted in Technical Help
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      mkdirs
    • RE: How to Hide knowledge desk and folders

      thank you for your tiring to help

      posted in General Discussion
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    • open attachment in browser

      hello
      how can i open the attachment file not to download it

      posted in Technical Help
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      mkdirs
    • How to Hide knowledge desk and folders

      hello friends

      I have some questions. I will be happy if I get an answer

      1- How can I hide the Knowledge Center from users who are not logged in?

      2- How can I create a file and articles that only authorized agents can access?

      3- after i create Marketing Announcement and change Status to Active It cannot be seen in the Customer area

      thanks

      posted in General Discussion
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      mkdirs