Mailbox Configuration
Step 1- Make sure you have set up Swift Mailer, next step is to click on “Mailbox” icon under setting and hit on “New mailbox“ button
Step 2 - Need to fill out all below details and proceed with by clicking “save changes” button.
Mailbox Id: Enter the name of mailbox
Sender Name: Enter the correspondents name
Swiftmailer Id: Mention mailer Id
IMAP Host
IMAP Email: Put email address of IMAP(incoming mail server)
IMAP Password: Enter password of given email..
Swift Mailer Configuration
Once you have login on admin panel, you will get Swift Mailer icon to create mailer Id that will be used further at the time of mailbox creation.
Just follow the following step to add mailer.
Step 1 - Click on “Swift Mailer” and hit on add new button.
Step 2 – Need to fill out all below details and proceed with by clicking “save changes” button.
Swift Mailer Id: Enter mailer Id name which will further use while creating mailboxes.
Transport: Write email service provider name
Email: Here you need to enter your support email Id which you want to configure with UVdesk.
Password: Enter the password for same email Id which you have entered.
System Compatibility Requirements
Before creating your UVdesk Helpdesk project, make sure that you have already installed all the following Prerequisite –
PHP Version: PHP 7 or Higher
Web server: Apache, Nginx
PHP extensions: PHP IMAP and PHP Mailparse
Database required: MySQL
Package: Wamp(for windows), Xampp(for Windows and Mac)
Do check out UVdesk open source installation blog on WAMP using this link - https://www.uvdesk.com/en/blog/install-opensource-help-desk/
Requirements-
Before creating your UVDesk Helpdesk project, make sure that you have already installed all the following Prerequisite –
Installation -
Once you have completed installation of both needed PHP extensions, then go to the document root and extract zip file of the software.
Note - If you want to Install the project via command line then need to run below command on terminal -
composer create-project uvdesk/community-skeleton helpdesk-project --stability dev
Now, your project has been successfully created, execute the project on your specified server or domain and go to public URl reside installed directory and proceed with setup.
Just go ahead and contribute in Enterprise custom helpdesk and make it more powerful and deliver better customer support experience!!
Now, choose the right zip as per your current PHP version from here - https://www.uvdesk.com/en/opensource/
Re: UVdesk
UVdesk is an open source helpdesk ticket system.
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