UVdesk

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    Topics created by peopleinside

    • peopleinside

      Unsolved UVdesk delete permenetly emails and never notificate tickets
      Technical Help • • peopleinside

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    • peopleinside

      Unsolved Please add support for PHP 8.2
      Technical Help • • peopleinside

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      peopleinside

      I create a BUG report https://github.com/uvdesk/community-skeleton/issues/655

    • peopleinside

      How to generate UVdesk zip or install on localhost with XAMPP
      Knowledge Base • • peopleinside

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    • peopleinside

      Solved Forum email issue fixed!
      Announcements • • peopleinside

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    • peopleinside

      Helpdesk how to do a local Installation on Windows with XAMPP
      Knowledge Base • • peopleinside

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    • peopleinside

      Solved Can you please write and maybe show in a video how install Uvdesk on XAMPP?
      Technical Help • • peopleinside

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      Komal Sharma

      @peopleinside
      Please check this blog for how to install Uvdesk using Xampp on windows: here

    • peopleinside

      Customize Language on UVdesk
      Knowledge Base • • peopleinside

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    • peopleinside

      Solved How to customize language in UVdesk
      Technical Help • • peopleinside

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      peopleinside

      @sanjeev Thanks

      @Ricsca

    • peopleinside

      Additional modules store
      Modules • • peopleinside

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    • peopleinside

      UVdesk, a power open source ticket system.
      Blogs • • peopleinside

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    • peopleinside

      Solved When a new user is created by email and password not set...
      General Discussion • • peopleinside

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      peopleinside

      @sanjeev thanks for the feedback and good morning 😊 happy week!

    • peopleinside

      Solved Some issues with community emails
      Announcements • • peopleinside

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      peopleinside

      The email issue seems resolved.
      We will continue to monitoring the community and the email service.

      Thank you for the patience!
      Have a wonderful day!

    • peopleinside

      Additional apps that you can add to the open-source UVdesk helpdesk system
      Knowledge Base • • peopleinside

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    • peopleinside

      File permissions in the case you have throbles installing UVdesk
      Knowledge Base • • peopleinside

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      peopleinside

      Check the below these cases and make changes accordingly:

      A web server might don't have permission to allow overriding of the Apache config on a per-directory basis. Allow Override needs to be set to All for the directory block as mentioned below: <Directory /home/users/var/www/htdocs> Options Indexes FollowSymLinks AllowOverride All Require all granted

      If your database password contains some special character(such as #$%@) then change your password and make it without special characters.
      locate the .env file in your project and make sure APP_ENV=dev when you are doing your setup.

      Allow read-write permission for the below file & folder:
      For .env file – chmod 777 -R path of .env file of UVdesk project
      For Var folder -chmod 777 -R path of var folder of UVdesk project
      For Config folder – chmod 777 -R path of config folder of UVdesk
      For Public folder – chmod 777 -R path of the public folder of UVdesk
      For Migration folder – chmod 777 -R path of the migration folder of UVdesk

      It happens mainly because of less execution time in the php.ini file.
      By default, max_execution_time is 30 sec you need to increase it and restart your server.
      Check here how to increase the max-execution time and restart your server.

      And clear your project cache by:

      php bin/console c:c

      Now try to install your project.

      => Also, run the below commands in your project root directory:

      php bin/console doctrine:migrations:diff php bin/console doctrine:migrations:migrate

      And clear the cache of the project:

      php bin/console c:c

      => Once you try with the manual installation of uvdesk from here.

      Source

    • peopleinside

      Solved Issue installing UVdesk 1.0.16 using docker-compose
      Technical Help • • peopleinside

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      peopleinside

      Hi, I'm marking this topic as resolved as you mention here, seems you was able to install UVdesk.

    • peopleinside

      Community rules, privacy and support
      Announcements • • peopleinside

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    • peopleinside

      We are improving the community
      Announcements • • peopleinside

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      peopleinside

      Added solved and unsolved label to topics
      so we can better following what need attention most.

      No topic should be without a good reply 😳

    • peopleinside

      How to debug errors and email fetching errors
      Knowledge Base • • peopleinside

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      peopleinside

      If your email cert is not valid you can try to add SSL exception: novalidate-cert (this is less good for security)

      {imap.mail.yahoo.com:993/imap/ssl/novalidate-cert}INBOX

      If this never solve please remove novalidate-cert as this made security lower.

    • peopleinside

      Solved Check customer IP
      Technical Help • • peopleinside

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      peopleinside

      Hum 6 days without a reply.
      I opened a topic on GitHub to better track this.

      https://github.com/uvdesk/community-skeleton/issues/473

    • peopleinside

      Post about how upgrade UVdesk updated
      Announcements • • peopleinside

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