UVdesk

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    Topics created by peopleinside

    • peopleinside

      Solved CSS for change loader background #675
      Technical Help • • peopleinside

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      peopleinside

      Seems I'm simply ignored, no answer on GitHub and no answer on the forum.
      I'm asking if I made something wrong to you. I see replies in the forum to users while my topic seems still be ignored.

      This is not the first time I try to ask a question on the public community and feel ignored while other topics created by other users get replies.

      OK... I take note of it and I am sorry for it.

    • peopleinside

      Taking a Pause from Forum Management: A Moment of Reflection and Rejuvenation
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    • peopleinside

      Solved Getting an error when I try to install on localhost
      Technical Help • • peopleinside

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      peopleinside

      We have checked already, clear cache button and here works fine. Alright, please share a demo so that we can also check the issue.

      We have added a screen video for clear cache button:
      https://www.loom.com/share/92acf505210644dea8ddbd08a0aa5dd6?sid=72d43548-2a2a-464b-b5ab-22e3d242c8b6

      @Komal-Sharma in ticket #30298 you can find all info, also a demo where you can reproduce the issue. Thanks

    • peopleinside

      Solved UVdesk delete permenetly emails and never notificate tickets
      Technical Help • • peopleinside

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      peopleinside

      No reply has been made to this topic.
      I will close as resolved also if is not resolved and maybe will not be shortly.

      This issue exist since years so will be maybe not resolved soon.

    • peopleinside

      Solved Please add support for PHP 8.2
      Technical Help • • peopleinside

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      peopleinside

      Closing as resolved as no other action will be maybe made by the UVdesk staff, of cure this issue is not resolved and maybe will be one day when an update will add support for PHP 8.2 allowing to keep the server upgraded and updated.

    • peopleinside

      How to generate UVdesk zip or install on localhost with XAMPP
      Knowledge Base • • peopleinside

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    • peopleinside

      Solved Forum email issue fixed!
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    • peopleinside

      Helpdesk how to do a local Installation on Windows with XAMPP
      Knowledge Base • • peopleinside

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    • peopleinside

      Solved Can you please write and maybe show in a video how install Uvdesk on XAMPP?
      Technical Help • • peopleinside

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      Komal Sharma

      @peopleinside
      Please check this blog for how to install Uvdesk using Xampp on windows: here

    • peopleinside

      Customize Language on UVdesk
      Knowledge Base • • peopleinside

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    • peopleinside

      Solved How to customize language in UVdesk
      Technical Help • • peopleinside

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      peopleinside

      @sanjeev Thanks

      @Ricsca

    • peopleinside

      Additional modules store
      Modules • • peopleinside

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    • peopleinside

      UVdesk, a power open source ticket system.
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    • peopleinside

      Solved When a new user is created by email and password not set...
      General Discussion • • peopleinside

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      peopleinside

      @sanjeev thanks for the feedback and good morning 😊 happy week!

    • peopleinside

      Solved Some issues with community emails
      Announcements • • peopleinside

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      peopleinside

      The email issue seems resolved.
      We will continue to monitoring the community and the email service.

      Thank you for the patience!
      Have a wonderful day!

    • peopleinside

      Additional apps that you can add to the open-source UVdesk helpdesk system
      Knowledge Base • • peopleinside

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    • peopleinside

      File permissions in the case you have throbles installing UVdesk
      Knowledge Base • • peopleinside

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      peopleinside

      Check the below these cases and make changes accordingly:

      A web server might don't have permission to allow overriding of the Apache config on a per-directory basis. Allow Override needs to be set to All for the directory block as mentioned below: <Directory /home/users/var/www/htdocs> Options Indexes FollowSymLinks AllowOverride All Require all granted

      If your database password contains some special character(such as #$%@) then change your password and make it without special characters.
      locate the .env file in your project and make sure APP_ENV=dev when you are doing your setup.

      Allow read-write permission for the below file & folder:
      For .env file – chmod 755 -R path of .env file of UVdesk project
      For Var folder -chmod 755 -R path of var folder of UVdesk project
      For Config folder – chmod 755 -R path of config folder of UVdesk
      For Public folder – chmod 755 -R path of the public folder of UVdesk
      For Migration folder – chmod 755 -R path of the migration folder of UVdesk

      It happens mainly because of less execution time in the php.ini file.
      By default, max_execution_time is 30 sec you need to increase it and restart your server.
      Check here how to increase the max-execution time and restart your server.

      And clear your project cache by:

      php bin/console c:c

      Now try to install your project.

      => Also, run the below commands in your project root directory:

      php bin/console doctrine:migrations:diff php bin/console doctrine:migrations:migrate

      And clear the cache of the project:

      php bin/console c:c

      => Once you try with the manual installation of uvdesk from here.

      Source

    • peopleinside

      Solved Issue installing UVdesk 1.0.16 using docker-compose
      Technical Help • • peopleinside

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      peopleinside

      Hi, I'm marking this topic as resolved as you mention here, seems you was able to install UVdesk.

    • peopleinside

      Community rules, privacy and support
      Announcements • • peopleinside

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    • peopleinside

      We are improving the community
      Announcements • • peopleinside

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      peopleinside

      Added solved and unsolved label to topics
      so we can better following what need attention most.

      No topic should be without a good reply 😳