šŸ”“ January 2024 Alert: Forum support inactive!
New forum registration are currently closed.
Use GitHub discussions
.

    UVdesk

    • Login
    • Search
    • Recent
    1. Home
    2. peopleinside
    3. Topics
    • Profile
    • Following 3
    • Followers 7
    • Topics 54
    • Posts 726
    • Best 24
    • Controversial 0
    • Groups 4

    Topics created by peopleinside

    • peopleinside

      Forum support inactive!
      Announcements • • peopleinside

      1
      0
      Votes
      1
      Posts
      45264
      Views

      No one has replied

    • peopleinside

      Fix problems with UVdesk
      Knowledge Base • • peopleinside

      1
      0
      Votes
      1
      Posts
      803
      Views

      No one has replied

    • peopleinside

      Delay in replies from the UVdesk staff members and developers
      Announcements • • peopleinside

      1
      0
      Votes
      1
      Posts
      2962
      Views

      No one has replied

    • peopleinside

      Solved CSS for change loader background #675
      Technical Help • • peopleinside

      2
      0
      Votes
      2
      Posts
      360
      Views

      peopleinside

      Seems I'm simply ignored, no answer on GitHub and no answer on the forum.
      I'm asking if I made something wrong to you. I see replies in the forum to users while my topic seems still be ignored.

      This is not the first time I try to ask a question on the public community and feel ignored while other topics created by other users get replies.

      OK... I take note of it and I am sorry for it.

    • peopleinside

      Taking a Pause from Forum Management: A Moment of Reflection and Rejuvenation
      Announcements • • peopleinside

      2
      0
      Votes
      2
      Posts
      3058
      Views

      peopleinside

      Since today 29 January 2024 I'm going out of the UVdesk experience.

      Alone I'm not able to help users, we need UVdesk staff and developer to still give a free basic support.

      I'm not seeing any software development update on the GitHub code since 2023, some component seems not updated since more long time. I need migrate to a different solution.

      We are now in 2024 and the forum are missing also replies from developers and staff.

      I cannot provide support alone, I'm just a passionate user who love UVdesk and still hope this open source still live and don't be abandoned.

      Maybe also no many has giving some donations to the project: https://github.com/uvdesk/community-skeleton#backers so I really don't know if staff will return to the forum and will release new future update. I hope so, if not I will search for an alternative who, in the ticket system and in the open source is really rare.

      We need UVdesk and I hope they will come back to update the software, fix bugs and reply to the communuty,

      Was very great help here šŸ™‚ and I'm so in love with what was my UVdesk experience!

    • peopleinside

      Solved Getting an error when I try to install on localhost
      Technical Help • • peopleinside

      16
      0
      Votes
      16
      Posts
      2437
      Views

      peopleinside

      We have checked already, clear cache button and here works fine. Alright, please share a demo so that we can also check the issue.

      We have added a screen video for clear cache button:
      https://www.loom.com/share/92acf505210644dea8ddbd08a0aa5dd6?sid=72d43548-2a2a-464b-b5ab-22e3d242c8b6

      @Komal-Sharma in ticket #30298 you can find all info, also a demo where you can reproduce the issue. Thanks

    • peopleinside

      Solved UVdesk delete permenetly emails and never notificate tickets
      Technical Help • • peopleinside

      2
      0
      Votes
      2
      Posts
      336
      Views

      peopleinside

      No reply has been made to this topic.
      I will close as resolved also if is not resolved and maybe will not be shortly.

      This issue exist since years so will be maybe not resolved soon.

    • peopleinside

      Solved Please add support for PHP 8.2
      Technical Help • • peopleinside

      8
      0
      Votes
      8
      Posts
      975
      Views

      peopleinside

      Closing as resolved as no other action will be maybe made by the UVdesk staff, of cure this issue is not resolved and maybe will be one day when an update will add support for PHP 8.2 allowing to keep the server upgraded and updated.

    • peopleinside

      How to generate UVdesk zip or install on localhost with XAMPP
      Knowledge Base • • peopleinside

      1
      0
      Votes
      1
      Posts
      474
      Views

      No one has replied

    • peopleinside

      Solved Forum email issue fixed!
      Announcements • • peopleinside

      1
      0
      Votes
      1
      Posts
      977
      Views

      No one has replied

    • peopleinside

      Helpdesk how to do a local Installation on Windows with XAMPP
      Knowledge Base • • peopleinside

      1
      0
      Votes
      1
      Posts
      567
      Views

      No one has replied

    • peopleinside

      Solved Can you please write and maybe show in a video how install Uvdesk on XAMPP?
      Technical Help • • peopleinside

      3
      0
      Votes
      3
      Posts
      681
      Views

      Komal Sharma

      @peopleinside
      Please check this blog for how to install Uvdesk using Xampp on windows: here

    • peopleinside

      Customize Language on UVdesk
      Knowledge Base • • peopleinside

      1
      1
      Votes
      1
      Posts
      1191
      Views

      No one has replied

    • peopleinside

      Solved How to customize language in UVdesk
      Technical Help • • peopleinside

      3
      0
      Votes
      3
      Posts
      504
      Views

      peopleinside

      @sanjeev Thanks

      @Ricsca

    • peopleinside

      Additional modules store
      Modules • • peopleinside

      1
      2
      Votes
      1
      Posts
      612
      Views

      No one has replied

    • peopleinside

      UVdesk, a power open source ticket system.
      Blogs • • peopleinside

      1
      4
      Votes
      1
      Posts
      749
      Views

      No one has replied

    • peopleinside

      Solved When a new user is created by email and password not set...
      General Discussion • • peopleinside

      4
      0
      Votes
      4
      Posts
      807
      Views

      peopleinside

      @sanjeev thanks for the feedback and good morning 😊 happy week!

    • peopleinside

      Solved Some issues with community emails
      Announcements • • peopleinside

      2
      0
      Votes
      2
      Posts
      1424
      Views

      peopleinside

      The email issue seems resolved.
      We will continue to monitoring the community and the email service.

      Thank you for the patience!
      Have a wonderful day!

    • peopleinside

      Additional apps that you can add to the open-source UVdesk helpdesk system
      Knowledge Base • • peopleinside

      1
      4
      Votes
      1
      Posts
      13896
      Views

      No one has replied

    • peopleinside

      File permissions in the case you have throbles installing UVdesk
      Knowledge Base • • peopleinside

      3
      1
      Votes
      3
      Posts
      1924
      Views

      peopleinside

      Check the below these cases and make changes accordingly:

      A web server might don't have permission to allow overriding of the Apache config on a per-directory basis. Allow Override needs to be set to All for the directory block as mentioned below: <Directory /home/users/var/www/htdocs> Options Indexes FollowSymLinks AllowOverride All Require all granted

      If your database password contains some special character(such as #$%@) then change your password and make it without special characters.
      locate the .env file in your project and make sure APP_ENV=dev when you are doing your setup.

      Allow read-write permission for the below file & folder:
      For .env file – chmod 755 -R path of .env file of UVdesk project
      For Var folder -chmod 755 -R path of var folder of UVdesk project
      For Config folder – chmod 755 -R path of config folder of UVdesk
      For Public folder – chmod 755 -R path of the public folder of UVdesk
      For Migration folder – chmod 755 -R path of the migration folder of UVdesk

      It happens mainly because of less execution time in the php.ini file.
      By default, max_execution_time is 30 sec you need to increase it and restart your server.
      Check here how to increase the max-execution time and restart your server.

      And clear your project cache by:

      php bin/console c:c

      Now try to install your project.

      => Also, run the below commands in your project root directory:

      php bin/console doctrine:migrations:diff php bin/console doctrine:migrations:migrate

      And clear the cache of the project:

      php bin/console c:c

      => Once you try with the manual installation of uvdesk from here.

      Source