Topics created by peopleinside

Seems I'm simply ignored, no answer on GitHub and no answer on the forum.
I'm asking if I made something wrong to you. I see replies in the forum to users while my topic seems still be ignored.

This is not the first time I try to ask a question on the public community and feel ignored while other topics created by other users get replies.

OK... I take note of it and I am sorry for it.

Since today 29 January 2024 I'm going out of the UVdesk experience.

Alone I'm not able to help users, we need UVdesk staff and developer to still give a free basic support.

I'm not seeing any software development update on the GitHub code since 2023, some component seems not updated since more long time. I need migrate to a different solution.

We are now in 2024 and the forum are missing also replies from developers and staff.

I cannot provide support alone, I'm just a passionate user who love UVdesk and still hope this open source still live and don't be abandoned.

Maybe also no many has giving some donations to the project: https://github.com/uvdesk/community-skeleton#backers so I really don't know if staff will return to the forum and will release new future update. I hope so, if not I will search for an alternative who, in the ticket system and in the open source is really rare.

We need UVdesk and I hope they will come back to update the software, fix bugs and reply to the communuty,

Was very great help here 🙂 and I'm so in love with what was my UVdesk experience!

We have checked already, clear cache button and here works fine. Alright, please share a demo so that we can also check the issue.

We have added a screen video for clear cache button:
https://www.loom.com/share/92acf505210644dea8ddbd08a0aa5dd6?sid=72d43548-2a2a-464b-b5ab-22e3d242c8b6

@Komal-Sharma in ticket #30298 you can find all info, also a demo where you can reproduce the issue. Thanks

No reply has been made to this topic.
I will close as resolved also if is not resolved and maybe will not be shortly.

This issue exist since years so will be maybe not resolved soon.

Closing as resolved as no other action will be maybe made by the UVdesk staff, of cure this issue is not resolved and maybe will be one day when an update will add support for PHP 8.2 allowing to keep the server upgraded and updated.

@peopleinside
Please check this blog for how to install Uvdesk using Xampp on windows: here

@sanjeev Thanks

@Ricsca

@sanjeev thanks for the feedback and good morning 😊 happy week!

The email issue seems resolved.
We will continue to monitoring the community and the email service.

Thank you for the patience!
Have a wonderful day!

Check the below these cases and make changes accordingly:

A web server might don't have permission to allow overriding of the Apache config on a per-directory basis. Allow Override needs to be set to All for the directory block as mentioned below: <Directory /home/users/var/www/htdocs> Options Indexes FollowSymLinks AllowOverride All Require all granted

If your database password contains some special character(such as #$%@) then change your password and make it without special characters.
locate the .env file in your project and make sure APP_ENV=dev when you are doing your setup.

Allow read-write permission for the below file & folder:
For .env file – chmod 755 -R path of .env file of UVdesk project
For Var folder -chmod 755 -R path of var folder of UVdesk project
For Config folder – chmod 755 -R path of config folder of UVdesk
For Public folder – chmod 755 -R path of the public folder of UVdesk
For Migration folder – chmod 755 -R path of the migration folder of UVdesk

It happens mainly because of less execution time in the php.ini file.
By default, max_execution_time is 30 sec you need to increase it and restart your server.
Check here how to increase the max-execution time and restart your server.

And clear your project cache by:

php bin/console c:c

Now try to install your project.

=> Also, run the below commands in your project root directory:

php bin/console doctrine:migrations:diff php bin/console doctrine:migrations:migrate

And clear the cache of the project:

php bin/console c:c

=> Once you try with the manual installation of uvdesk from here.

Source