Unsolved Getting "Memory allocation failed" while fetching emails

[devdevfrnt]

Hello all,

I'm having an issue while fetching new emails. When I run:

php /home/path/to/bin/console uvdesk:refresh-mailbox email@example.com

I'm getting the following:

 // previous ones are successful

- Processing email 5 of 9: <--- issue

      ERROR Warning: DOMDocument::saveHTML(): Memory allocation failed : reaching arbitrary MAX_URI_LENGTH limit

- Processing email 6 of 9: <--- next few are good...

      200 Received email from example@example.com. The contents of this email has already been processed. [tickets/18/#31]

I only have like 9 emails to process, of which you can see two above. Out of those 9 emails, 3 fail due to the error message above. It seems to happen when the email it's importing is large (about 5-7MB in size with images and so on...).

My memory_limit in php.ini is 4096M, which is more than enough.

I saw a similar thread here, but the solutions didn't help as I already am able to process some emails.

Any help is highly appreciated. Thanks!

[peopleinside]

@devdevfrnt Hi, thank you for your question and for mention a topic similar to your issue but that seems to be not enough helpful for you.

I'm really sorry for the issue you are facing and for have to say that I'm not a developer and UVdesk staff seems is currently away, since different weeks, from replying and helping on the forum.

Unfortunately I don't know how to help you with the issue you are reporting.
You can read some more info about missing reply from UVdesk here.