Technical Help

• B

  How to Add a agent?
  • bansalvaish  

  2
  0
  Votes
  2
  Posts
  367
  Views

  S

  @bansalvaish You can simply login to member panel. Now Search Agents in dashboard and click on Agents. You will see a option to add a New Agent here.
• S

  Gmail Support 1-800-383-368 Number Australia- For Signup Issue
  • sofidisoza  

  1
  0
  Votes
  1
  Posts
  118
  Views

  No one has replied

• I

  The none encryption is not supported
  • Ivan  

  4
  0
  Votes
  4
  Posts
  214
  Views

  

  Hello @jesse Do let us know which version of UVdesk are you using? as this issue has been fixed in the latest version. Please download the latest version or you can check the release from here - https://github.com/uvdesk/community-skeleton/releases Thanks & Regards UVdesk Team
• T

  Cannot pass setup Step 2.- Unable to locate path on server
  • travistaylor  

  3
  0
  Votes
  3
  Posts
  53
  Views

  

  @travistaylor You can also raise your support ticket at support@uvdesk.com by mentioning all above environment so that your query will resolve in high priority. Thanks.
• C

  Installation step giving error
  • ChandanHJ  

  2
  0
  Votes
  2
  Posts
  34
  Views

  

  @ChandanHJ Check Following Cases: Before setting up your project check below things and make changes accordingly: Case 1. A web server might don’t have permission to allow overriding of the Apache config on a per-directory basis. In apache2.conf, Allow Override needs to be set to All for the directory block as mention below: <Directory /home/users/www> Options Indexes FollowSymLink AllowOverride All Require all granted Note: Need to run below commands for enabling mod rewrite rule: a2enmod rewrite Then, restart web server: service apache2 restart Case 2. If your database password contains some special character(such as #$%@) then change your password and make it without special character. Case 3. Allow read-write permission for below file & folder: For .env file – chmod 777 -R path of .env file of UVdesk project For var folder -chmod 777 -R path of var folder of UVdesk project For config folder – chmod 777 -R path of config folder of UVdesk project Case 4. And also check max execution time if it is 30 sec then increase it. Check here. Case 5. locate .env file in your project and make sure APP_ENV=dev when you are doing your setup. After that, restart your server by. service apache2 restart Lastly, clear your project cache by: php bin/console c:c