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    Solved php extension error on ubuntu

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    • M
      mahalakshmi last edited by

      hi uvdesk community team,
      i wanna to install uvdesk on my ubuntu based office server system.,,.,i am using php version 8.1.2,,i am final stage of installation, now i got http://ipadress/uvdesk/helpdesk-project/public/en/
      ..i cant able to access admin page...i am checking with error.log page...it says PHP Warning: PHP Startup: Unable to load dynamic library 'mailparse.so' (tried: /usr/lib/php/20210902/mailparse.so (/usr/lib/php/20210902/mailparse.so: undefined symbol: mbfl_convert_filter_flush), /usr/lib/php/20210902/mailparse.so.so (/usr/lib/php/20210902/mailparse.so.so: cannot open shared object file: No such file or directory)) in Unknown on line 0
      PHP Warning: PHP Startup: Unable to load dynamic library 'mysqli' (tried: /usr/lib/php/20210902/mysqli (/usr/lib/php/20210902/mysqli: cannot open shared object file: No such file or directory), /usr/lib/php/20210902/mysqli.so (/usr/lib/php/20210902/mysqli.so: undefined symbol: mysqlnd_global_stats)) in Unknown on line 0
      PHP 8.1.2-1ubuntu2.13 (cli) (built: Jun 28 2023 14:01:49) (NTS)
      Copyright (c) The PHP Group
      Zend Engine v4.1.2, Copyright (c) Zend Technologies
      with Zend OPcache v8.1.2-1ubuntu2.13, Copyright (c), by Zend Technologies....is uvdesk support php 8.1 version?..and my another doubt is in case of database configuration in server column what i use?..whether 127.0.0.1 or office server ip address...plx clarify my doubt.,.
      i am looking for your response..

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      • Komal Sharma
        Komal Sharma UVdesk Staff mod last edited by

        @mahalakshmi

        PHP Warning: PHP Startup: Unable to load dynamic library 'mailparse.so' (tried: /usr/lib/php/20210902/mailparse.so (/usr/lib/php/20210902/mailparse.so: undefined symbol: mbfl_convert_filter_flush), /usr/lib/php/20210902/mailparse.so.so (/usr/lib/php/20210902/mailparse.so.so: cannot open shared object file: No such file or directory)) in Unknown on line 0
        PHP Warning: PHP Startup: Unable to load dynamic library 'mysqli' (tried: /usr/lib/php/20210902/mysqli (/usr/lib/php/20210902/mysqli: cannot open shared object file: No such file or directory), /usr/lib/php/20210902/mysqli.so (/usr/lib/php/20210902/mysqli.so: undefined symbol: mysqlnd_global_stats))

        These errors due to both extension is not installed in your php. Please first install these both extensions:

        • mailparse extension
        • mysqli extension

        For checking the extension installed or not. You will be run the below command:

        $ php -m
        

        7daeea61-110b-4ae5-99fa-84dd45a1fcc6-Screenshot from 2023-07-26 18-22-32.png

        1 Reply Last reply Reply Quote 0
        • Komal Sharma
          Komal Sharma UVdesk Staff mod last edited by

          @mahalakshmi

          PHP Warning: PHP Startup: Unable to load dynamic library 'mailparse.so' (tried: /usr/lib/php/20210902/mailparse.so (/usr/lib/php/20210902/mailparse.so: undefined symbol: mbfl_convert_filter_flush), /usr/lib/php/20210902/mailparse.so.so (/usr/lib/php/20210902/mailparse.so.so: cannot open shared object file: No such file or directory)) in Unknown on line 0
          PHP Warning: PHP Startup: Unable to load dynamic library 'mysqli' (tried: /usr/lib/php/20210902/mysqli (/usr/lib/php/20210902/mysqli: cannot open shared object file: No such file or directory), /usr/lib/php/20210902/mysqli.so (/usr/lib/php/20210902/mysqli.so: undefined symbol: mysqlnd_global_stats))

          These errors due to both extension is not installed in your php. Please first install these both extensions:

          • mailparse extension
          • mysqli extension

          For checking the extension installed or not. You will be run the below command:

          $ php -m
          

          7daeea61-110b-4ae5-99fa-84dd45a1fcc6-Screenshot from 2023-07-26 18-22-32.png

          1 Reply Last reply Reply Quote 0
          • Topic has been marked as solved  peopleinside peopleinside 
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