UVdesk
    • Register
    • Login
    • Search
    • Recent

    Solved UVDesk not sending emails with SMTP (ssl)

    Technical Help
    4
    14
    360
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • A
      afe038 last edited by

      Hi @Komal-Sharma,

      I installed the mentioned version, after I complete the installation there the member login page is not getting loaded properlly:

      4397c919-664d-4587-89d5-3e76f49e8547-image.png

      I noticed that the forntend is trying to load the js & css resources from:

      GET https://domain.com/uvdesk/public/bundles/uvdeskcoreframework/js/_dropdown.js net::ERR_ABORTED 404

      GET https://domain.com/uvdesk/public/bundles/uvdeskcoreframework/css/_uikit.css net::ERR_ABORTED 404

      This was not the case on the previous version!

      BR,
      A

      1 Reply Last reply Reply Quote 0
      • Komal Sharma
        Komal Sharma UVdesk Staff mod last edited by

        I installed the mentioned version, after I complete the installation there the member login page is not getting loaded properlly

        Once make a try with run the below command in your project root directory:

        $ php bin/console assets:install

        After that you will clear cache of project follow the below command:

        $ php bin/console c:c

        Now check you are facing the same error or not.

        B 1 Reply Last reply Reply Quote 0
        • A
          afe038 last edited by

          Hi @Komal-Sharma ,

          All good with this version! It seems swiftmailer is not used anymore!

          Thanks a lot for your support!

          Kind regards,
          Agron

          Komal Sharma 1 Reply Last reply Reply Quote 0
          • Topic has been marked as solved  peopleinside peopleinside 
          • Komal Sharma
            Komal Sharma UVdesk Staff mod @afe038 last edited by

            @afe038 said in UVDesk not sending emails with SMTP (ssl):

            All good with this version! It seems swiftmailer is not used anymore!

            We are glad to know that your issue has been resolved now.
            If would request you take a spare minute of yours and leave your valuable feedback with us if you liked our product & support.

            and leave your positive reviews here:
            https://reviews.capterra.com/new/158346
            https://www.trustpilot.com/review/uvdesk.com

            It helps a lot to catch more customers like you and keeps us motivated and helps us to do better for this UVdesk opensource project.

            Looking forward to seeking 5-star reviews from your side.

            Awaiting your response.

            A 1 Reply Last reply Reply Quote 0
            • A
              afe038 @Komal Sharma last edited by

              @Komal-Sharma, done!

              1 Reply Last reply Reply Quote 0
              • B
                Bayu Nugroho @Komal Sharma last edited by

                @Komal-Sharma

                Hi Komal, i try install like your suggest. but i found error 69c8ab5b-3e4f-4c95-b104-fcac838988eb-image.png .

                when i try configure mailboxes

                Komal Sharma 1 Reply Last reply Reply Quote 0
                • Komal Sharma
                  Komal Sharma UVdesk Staff mod @Bayu Nugroho last edited by

                  @Bayu-Nugroho said in UVDesk not sending emails with SMTP (ssl):

                  i try install like your suggest. but i found error

                  Let us know, you have installed the version-1.2.0 uvdesk. After that you have configured mailbox setup.

                  Also, let us know which email option you are configured. Can you please share a screenshots of the mailbox setup.

                  1 Reply Last reply Reply Quote 0
                  • G
                    gamekolla last edited by

                    I have successfully installed Uvdesk with docker. But I can't send any mails and receive any mails so how can I send mail properly.

                    • I configured smtp with our domain name SMTP and tried GMAIL SMTP but not send any mails
                    1 Reply Last reply Reply Quote 0
                    • Komal Sharma
                      Komal Sharma UVdesk Staff mod last edited by

                      @gamekolla

                      I configured smtp with our domain name SMTP and tried GMAIL SMTP but not send any mails

                      Let us know, any error showing while you have create a ticket or create an agent. If yes then please share a screenshot of the error and also share a screenshot of the configured settings of your swiftmailer, mailbox and email settings option.

                      Also, you have followed the same blog:
                      For Gmail setup:
                      https://www.uvdesk.com/en/blog/setup-gmail-mailbox-uvdesk-open-source-helpdesk/

                      For Imap/Smtp setup:
                      https://www.uvdesk.com/en/blog/smtp-imap-open-source-helpdesk-uvdesk/

                      Kind Respects
                      Uvdesk Team

                      G 1 Reply Last reply Reply Quote 0
                      • G
                        gamekolla @Komal Sharma last edited by

                        @Komal-Sharma Yes I created this referring with above smtp article but not sending or receiving any mails. This has not generate any errors. But give me notification Email has sent. But not sending mails

                        1 Reply Last reply Reply Quote 0
                        • First post
                          Last post