@travistaylor

You can also raise your support ticket at support@uvdesk.com by mentioning all above environment so that your query will resolve in high priority.

Thanks.

@travistaylor
please let us know which system environment-

• OS
• composer version
• web server?

Hello @herman
All automation in UVdesk can be possible through workflow, for more details refer to this link - https://docs.uvdesk.com/uvdemo/productivity/workflow.html
Also, do let us know which variant of UVdesk are you using? Open Source or SaaS Helpdesk? so that we can assist you accordingly.
Thanks & Regards
UVdesk Team

Hello @jesse
Do let us know which version of UVdesk are you using? as this issue has been fixed in the latest version.
Please download the latest version or you can check the release from here - https://github.com/uvdesk/community-skeleton/releases
Thanks & Regards
UVdesk Team

Hello @Ivan
Thanks for notifying this bug.

Kindly Raise your ticket at support@uvdesk.com to get quick response

@Morphe

try by disabling the redis extension if it's running anywhere.

TEST Environment:

OS: Ubuntu 16.04 LTS
php version: 7.1
Extension: Imap/mailparse enabled
Composer Version: 1.8.0

PHP version error while installing using composer

Hi vikasbhusal

check that composer has been installed or not?
you can also go with https://github.com/uvdesk/community-skeleton/issues/156

Kindly raise your ticket at support@uvdesk.com for quick response

Hello meyyammai,

Kindly raise your ticket at support@uvdesk.com

We will look into your query soon!