This is here to inform you that this integration is not available as of now with the opensource UVdesk helpdesk. But we can make this done via customization which would be paid service.
To move with the custom work you can mail us at firstname.lastname@example.org
Also, you can use the saas UVdesk version with this integration for a 30-day free trial from here
@harish thank you for your message!
I never tested UVdesk in localhost. What is the PHP version used?
Maybe do you have some issue with .htaccess file.
If no replies from developers here I suggest to test the software on the server, if is possible.
Free support about the open source can be limited, if you need more deep help you may reach the UVdesk team.
Developers should reply to this post in the next hours / days but there is no guarantee.
I remember you UVdesk has also a hosted version: https://www.uvdesk.com/en/pricing/
I hope you will be able to solve your issue soon!
Have a nice day and time!
@webmaster22 Can you please provide steps to reproduce in the demo?
If you can maybe a short video or GIF also.
Also be sure the browser affected is updated and be sure the issue cannot be caused by some active extension.
@emirates_visa in the forum, you cannot insert bio or profile avatar until your account is not used for some time. This is to prevent spam profile and bots that register himself than compile bio and avatar with fake or dangerous info. This regarding the community. If you need support with UVdesk, we are here.
If you need customization you can try to ask to the commercial support, this may help the project and maybe will be solve your request. You can ask for that in a ticket to the UVdesk team if you want to contribute to have the customization, if this will be possible for developers.
Now I think I am at a halt because composer is updated in Plesk and packages for uvdesk may no longer work because of me updating composer,
I'm also on Ubuntu and Plesk and I use composer 2.0 latest version so I don't think the issue is updating composer. Composer should/must be updated!
UVDesk is such a good functional software. Id go with the hosted one on their site, but our company usually hosts their own software for privacy reasons and to own and solely access confidential information that should not be accessible to anyone.
Yes... umh I'm not into business but I host the UVdesk by myself for that reason 🙂 and also because I cannot pay a plan.