Solved Attachment error on tickets
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Hi, how do I fix this issue. Thanks
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@blckhwk ,
Hi, how do I fix this issue. Thanks
Let us know, which version of uvdesk you are using.
Also, once you can verified your site_url is correct or not in uvdesk.yaml file. Please follow the below path:your-project-folder-name/config/packages/uvdesk.yaml
If site_url is not same please update this site_url because site_url should be same of your running project url.
After that clear cache of your project under project root directory using the below command:
$ php bin/console c:c
If you are still facing the same issue then let us know.
Kind Respects,
Uvdesk Team -
@Komal-Sharma
The site url is correctI noticed that the redirection URL does not have port 88 after clicking the attachment.
@Komal-Sharma said in Attachment error on tickets:
Let us know, which version of uvdesk you are using.
Uvdesk version 1.1.3
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Any update??
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Thanks for update. We will check and update to you accordingly. It can takes some more days or weeks.
Thanks for your time and patience!!!
Kind Respects
Uvdesk Team -
peopleinside
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@Komal-Sharma any news about this topic?
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I'm so sorry to see no one has updated this discussion.
I don't think a reply will be made anymore as many days has been past.The topic will still be opened but I flag it as resolved as no more updates from UVdesk staff has been posted even if was requested. I'm sorry about that.
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peopleinside