Navigation

    UVdesk

    • Register
    • Login
    • Search
    • Recent

    SOLVED When installing UVdesk public folder unable to open in browser

    Technical Help
    4
    11
    155
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • peopleinside
      peopleinside mod admin community specialist @gopiraju.p last edited by peopleinside

      @gopiraju-p Why you try to load on port 81?
      If you remove :81 from URL still not working?
      Are you able to load a normal html file of test?

      I suggest also to rename the UVdesk folder with a more friendly name without special characters like full stops and middle dash.

      UVdesk passionate | Community moderator | External consultant

      If you need help with the community you can visit https://helpdesk.peopleinside.it/it/blog/uv
      You can always get in touch also with the UVdesk team
      https://support.uvdesk.com/en/

      1 Reply Last reply Reply Quote 0
      • K
        Komal Sharma UVdesk Staff last edited by

        @gopiraju-p
        Actually, you entered the wrong URL in your browser.

        Open http://localhost/uvdesk/uvdesk-community-v1.0.18/public in your browser. d0978665-beb9-4011-a479-dd8a3b8976fe-image.png
        Follow our user guide from here to set up an installation wizard
        and also here

        I Hope, you are able to open the setup wizard.

        If you still facing any issue or confusion, please let us know.

        1 Reply Last reply Reply Quote 0
        • K
          Komal Sharma UVdesk Staff last edited by

          @gopiraju-p
          Actually, you entered the wrong URL in your browser.

          Open http://localhost/uvdesk/uvdesk-community-v1.0.18/public in your browser. d0978665-beb9-4011-a479-dd8a3b8976fe-image.png
          Follow our user guide from here to set up an installation wizard
          and also here

          I Hope, you are able to open the setup wizard.

          If you still facing any issue or confusion, please let us know.

          1 Reply Last reply Reply Quote 0
          • Topic has been marked as solved  peopleinside peopleinside 
          • G
            gopiraju.p last edited by

            Thaks alot for your immediate responding

            my query is y it not working on different ports because of I have three bitnami services in my local at one single server

            1 Reply Last reply Reply Quote 0
            • G
              gopiraju.p last edited by

              uvdesk-error-02.png

              Hi team still facing same issue please sort it our ASAP

              peopleinside 2 Replies Last reply Reply Quote 0
              • peopleinside
                peopleinside mod admin community specialist @gopiraju.p last edited by

                @gopiraju-p are you able to load a simple html file?
                This question is to be sure the issue can be UVdesk or can be some configuration on your side.

                I cannot currently test on localhost but I know UVdesk team do often tests on localhost so I suppose the issue is not UVdesk.

                Let's wait UVdesk team to hear if they have any idea.
                I usually install applications directly on my server 🙂

                UVdesk passionate | Community moderator | External consultant

                If you need help with the community you can visit https://helpdesk.peopleinside.it/it/blog/uv
                You can always get in touch also with the UVdesk team
                https://support.uvdesk.com/en/

                1 Reply Last reply Reply Quote 0
                • peopleinside
                  peopleinside mod admin community specialist @gopiraju.p last edited by

                  @gopiraju-p Try also to do a research on Google something like "err_connection_reset xampp".

                  See this: https://stackoverflow.com/questions/34709407/what-may-cause-an-err-connection-reset-error-on-xampp-while-using-session

                  UVdesk passionate | Community moderator | External consultant

                  If you need help with the community you can visit https://helpdesk.peopleinside.it/it/blog/uv
                  You can always get in touch also with the UVdesk team
                  https://support.uvdesk.com/en/

                  G 1 Reply Last reply Reply Quote 0
                  • G
                    gopiraju.p last edited by

                    <IfModule mod_rewrite.c>
                    RewriteEngine On
                    RewriteCond %{REQUEST_FILENAME} !-f
                    RewriteRule ^(.)$ ./index.php/$1 [QSA,L]
                    RewriteCond %{HTTP:Authorization} ^(.
                    )
                    RewriteRule .* - [e=HTTP_AUTHORIZATION:%1]
                    </IfModule>

                    This is my html code

                    peopleinside 1 Reply Last reply Reply Quote 0
                    • peopleinside
                      peopleinside mod admin community specialist @gopiraju.p last edited by

                      @gopiraju-p this looks to be not an HTML file but is the .htaccess file.
                      You have not replied to my previous message or simply you don't understood them 🙂

                      UVdesk passionate | Community moderator | External consultant

                      If you need help with the community you can visit https://helpdesk.peopleinside.it/it/blog/uv
                      You can always get in touch also with the UVdesk team
                      https://support.uvdesk.com/en/

                      1 Reply Last reply Reply Quote 0
                      • G
                        gopiraju.p @peopleinside last edited by

                        @peopleinside remaining all things are fine y it's not going to public folder

                        I'm using WAMP Server all are fine
                        please check once In your local

                        Thanks in Advance

                        1 Reply Last reply Reply Quote 0
                        • V
                          vipin developer UVdesk Staff last edited by

                          @gopiraju-p said in When installing UVdesk public folder unable to open in browser:

                          different ports because of I have three bitnami services in my local at one single server

                          Can you please tell us, Is this URL able to open the project?
                          Maybe your localhost:port is not correct or not working?

                          Please enter the below url, If is it able to open the folder then the issue is in the project.

                          localhost:port/your_project_name/

                          1 Reply Last reply Reply Quote 0
                          • First post
                            Last post