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    Solved When installing UVdesk public folder unable to open in browser

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    • peopleinside
      peopleinside EX helping member @gopiraju.p last edited by peopleinside

      @gopiraju-p Why you try to load on port 81?
      If you remove :81 from URL still not working?
      Are you able to load a normal html file of test?

      I suggest also to rename the UVdesk folder with a more friendly name without special characters like full stops and middle dash.

      šŸ’¬ You can also ask help on GitHub Discussions
      šŸ”“ I am no more active on Uvdesk
      šŸ”“ Forum support is inactive!

      1 Reply Last reply Reply Quote 0
      • Komal Sharma
        Komal Sharma UVdesk Staff mod last edited by

        @gopiraju-p
        Actually, you entered the wrong URL in your browser.

        Open http://localhost/uvdesk/uvdesk-community-v1.0.18/public in your browser. d0978665-beb9-4011-a479-dd8a3b8976fe-image.png
        Follow our user guide from here to set up an installation wizard
        and also here

        I Hope, you are able to open the setup wizard.

        If you still facing any issue or confusion, please let us know.

        1 Reply Last reply Reply Quote 0
        • Topic has been marked as solved  peopleinside peopleinside 
        • G
          gopiraju.p last edited by

          Thaks alot for your immediate responding

          my query is y it not working on different ports because of I have three bitnami services in my local at one single server

          1 Reply Last reply Reply Quote 0
          • G
            gopiraju.p last edited by

            uvdesk-error-02.png

            Hi team still facing same issue please sort it our ASAP

            peopleinside 2 Replies Last reply Reply Quote 0
            • peopleinside
              peopleinside EX helping member @gopiraju.p last edited by

              @gopiraju-p are you able to load a simple html file?
              This question is to be sure the issue can be UVdesk or can be some configuration on your side.

              I cannot currently test on localhost but I know UVdesk team do often tests on localhost so I suppose the issue is not UVdesk.

              Let's wait UVdesk team to hear if they have any idea.
              I usually install applications directly on my server šŸ™‚

              šŸ’¬ You can also ask help on GitHub Discussions
              šŸ”“ I am no more active on Uvdesk
              šŸ”“ Forum support is inactive!

              1 Reply Last reply Reply Quote 0
              • peopleinside
                peopleinside EX helping member @gopiraju.p last edited by

                @gopiraju-p Try also to do a research on Google something like "err_connection_reset xampp".

                See this: https://stackoverflow.com/questions/34709407/what-may-cause-an-err-connection-reset-error-on-xampp-while-using-session

                šŸ’¬ You can also ask help on GitHub Discussions
                šŸ”“ I am no more active on Uvdesk
                šŸ”“ Forum support is inactive!

                G 1 Reply Last reply Reply Quote 0
                • G
                  gopiraju.p last edited by

                  <IfModule mod_rewrite.c>
                  RewriteEngine On
                  RewriteCond %{REQUEST_FILENAME} !-f
                  RewriteRule ^(.)$ ./index.php/$1 [QSA,L]
                  RewriteCond %{HTTP:Authorization} ^(.
                  )
                  RewriteRule .* - [e=HTTP_AUTHORIZATION:%1]
                  </IfModule>

                  This is my html code

                  peopleinside 1 Reply Last reply Reply Quote 0
                  • peopleinside
                    peopleinside EX helping member @gopiraju.p last edited by

                    @gopiraju-p this looks to be not an HTML file but is the .htaccess file.
                    You have not replied to my previous message or simply you don't understood them šŸ™‚

                    šŸ’¬ You can also ask help on GitHub Discussions
                    šŸ”“ I am no more active on Uvdesk
                    šŸ”“ Forum support is inactive!

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                    • G
                      gopiraju.p @peopleinside last edited by

                      @peopleinside remaining all things are fine y it's not going to public folder

                      I'm using WAMP Server all are fine
                      please check once In your local

                      Thanks in Advance

                      1 Reply Last reply Reply Quote 0
                      • vipin
                        vipin developer UVdesk Staff last edited by

                        @gopiraju-p said in When installing UVdesk public folder unable to open in browser:

                        different ports because of I have three bitnami services in my local at one single server

                        Can you please tell us, Is this URL able to open the project?
                        Maybe your localhost:port is not correct or not working?

                        Please enter the below url, If is it able to open the folder then the issue is in the project.

                        localhost:port/your_project_name/

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                        • H
                          Harish last edited by

                          55110b6b-9fba-4ebe-a84d-4867cfce9181-image.png
                          I was able to access the project folder via URL. But after navigating to public folder I got struck with below image.
                          854f6825-fb7d-4bae-89d6-23a75c954be2-image.png
                          As you mentioned, I tried with HTML file to access from the project folder. It's working fine.
                          1a906e46-f756-426f-8efb-630f0c201565-image.png
                          Please assist me in solving the problem?

                          peopleinside 1 Reply Last reply Reply Quote 0
                          • peopleinside
                            peopleinside EX helping member @Harish last edited by

                            @harish thank you for your message!
                            I never tested UVdesk in localhost. What is the PHP version used?
                            Maybe do you have some issue with .htaccess file.

                            If no replies from developers here I suggest to test the software on the server, if is possible.
                            Free support about the open source can be limited, if you need more deep help you may reach the UVdesk team.

                            Developers should reply to this post in the next hours / days but there is no guarantee.
                            I remember you UVdesk has also a hosted version: https://www.uvdesk.com/en/pricing/

                            I hope you will be able to solve your issue soon!
                            Have a nice day and time!

                            šŸ’¬ You can also ask help on GitHub Discussions
                            šŸ”“ I am no more active on Uvdesk
                            šŸ”“ Forum support is inactive!

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