SOLVED When installing UVdesk public folder unable to open in browser

gopiraju.p

UVdesk error.png

we are trying to install Uvdesk it is structuring at public folders throwing " This site can"t be reached an error. Please solve asap

-------------------------------------------------------------------------This is my .htaccess file code

<IfModule mod_rewrite.c>
RewriteEngine On
RewriteCond %{REQUEST_FILENAME} !-f
RewriteRule ^(.)$ ./index.php/$1 [QSA,L]
RewriteCond %{HTTP:Authorization} ^(.)
RewriteRule .* - [e=HTTP_AUTHORIZATION:%1]
</IfModule>

Komal Sharma

@gopiraju-p
Actually, you entered the wrong URL in your browser.

Open http://localhost/uvdesk/uvdesk-community-v1.0.18/public in your browser.
Follow our user guide from here to set up an installation wizard
and also here

I Hope, you are able to open the setup wizard.

If you still facing any issue or confusion, please let us know.

peopleinside

@gopiraju-p Why you try to load on port 81?
If you remove :81 from URL still not working?
Are you able to load a normal html file of test?

I suggest also to rename the UVdesk folder with a more friendly name without special characters like full stops and middle dash.

Komal Sharma

@gopiraju-p
Actually, you entered the wrong URL in your browser.

Open http://localhost/uvdesk/uvdesk-community-v1.0.18/public in your browser.
Follow our user guide from here to set up an installation wizard
and also here

I Hope, you are able to open the setup wizard.

If you still facing any issue or confusion, please let us know.

gopiraju.p

Thaks alot for your immediate responding

my query is y it not working on different ports because of I have three bitnami services in my local at one single server

gopiraju.p

Hi team still facing same issue please sort it our ASAP

peopleinside

@gopiraju-p are you able to load a simple html file?
This question is to be sure the issue can be UVdesk or can be some configuration on your side.

I cannot currently test on localhost but I know UVdesk team do often tests on localhost so I suppose the issue is not UVdesk.

Let's wait UVdesk team to hear if they have any idea.
I usually install applications directly on my server

peopleinside

@gopiraju-p Try also to do a research on Google something like "err_connection_reset xampp".

See this: https://stackoverflow.com/questions/34709407/what-may-cause-an-err-connection-reset-error-on-xampp-while-using-session

gopiraju.p

<IfModule mod_rewrite.c>
RewriteEngine On
RewriteCond %{REQUEST_FILENAME} !-f
RewriteRule ^(.)$ ./index.php/$1 [QSA,L]
RewriteCond %{HTTP:Authorization} ^(.)
RewriteRule .* - [e=HTTP_AUTHORIZATION:%1]
</IfModule>

This is my html code

peopleinside

@gopiraju-p this looks to be not an HTML file but is the .htaccess file.
You have not replied to my previous message or simply you don't understood them

gopiraju.p

@peopleinside remaining all things are fine y it's not going to public folder

I'm using WAMP Server all are fine
please check once In your local

Thanks in Advance

vipin

@gopiraju-p said in When installing UVdesk public folder unable to open in browser:

different ports because of I have three bitnami services in my local at one single server

Can you please tell us, Is this URL able to open the project?
Maybe your localhost:port is not correct or not working?

Please enter the below url, If is it able to open the folder then the issue is in the project.

localhost:port/your_project_name/