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    New version of UVdesk: Stable Release v1.0.16

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    • peopleinside
      peopleinside mod admin community specialist last edited by peopleinside

      Hi,
      a new stable UVdesk release is now available!

      You can find more info on the GitHub release project page: https://github.com/uvdesk/community-skeleton/releases/tag/v1.0.16

      You can download UVdesk from the UVdesk website or GitHub https://www.uvdesk.com/en/opensource/

      If you don't want self-host you can try the hosted version; all prices and options are available there: https://www.uvdesk.com/en/pricing/

      Have a nice day! ☺ ☀

      Below some useful posts or guides.

      • Installing and setup UVdesk for the first time
      • How to upgrade UVdesk!

      For other articles look into the Forum Knowledge-base
      You can also visit the documentation https://docs.uvdesk.com/
      If you need any help please visit https://forums.uvdesk.com/ or https://www.uvdesk.com

      Special thanks from me to the UVdesk team who created and maintains this OpenSource project. ♥

      UVdesk passionate | Community moderator | External consultant

      If you need help with the community you can visit https://helpdesk.peopleinside.it/it/blog/uv
      You can always get in touch also with the UVdesk team
      https://support.uvdesk.com/en/

      1 Reply Last reply Reply Quote 0
      • Sanjeev
        Sanjeev developer UVdesk Staff mod last edited by

        @peopleinside

        Really special thanks to you for providing all guides link and update for latest release 🙂

        It will surely help to other people for setup and upgrade properly.

        peopleinside 1 Reply Last reply Reply Quote 0
        • peopleinside
          peopleinside mod admin community specialist @Sanjeev last edited by

          @Sanjeev Thanks to you for the project and the help provided.

          UVdesk passionate | Community moderator | External consultant

          If you need help with the community you can visit https://helpdesk.peopleinside.it/it/blog/uv
          You can always get in touch also with the UVdesk team
          https://support.uvdesk.com/en/

          1 Reply Last reply Reply Quote 0
          • peopleinside
            peopleinside mod admin community specialist last edited by peopleinside

            Necessary steps specific to upgrading from an older version to the new version of UVdesk 1.0.16

            For this version, as encryption has been added on the saving of email account passwords, you may need enter as administrator than save again one by one every SMTP account (MailBox) (with valid credentials) and do the same for SwiftMailer accounts or you may have issue on ticket creation made by email and with email sending.

            At the moment you may need update also the translations folder manually, the folder is in the root of the UVdesk installation.

            UVdesk passionate | Community moderator | External consultant

            If you need help with the community you can visit https://helpdesk.peopleinside.it/it/blog/uv
            You can always get in touch also with the UVdesk team
            https://support.uvdesk.com/en/

            1 Reply Last reply Reply Quote 0
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