Posts made by Komal Sharma

@HKowalski

Share your email address which you have used in the mailbox setup, share your helpdesk URL with the admin login credential & also send the ssh details. we will check with your email address.

You can create a ticket from here

@Isidoro

Follow this blog, I hope this will help change the language:

https://www.uvdesk.com/en/blog/language-translation-in-uvdesk-open-source-helpdesk/

@blckhwk

Which UVDesk version, composer & PHP version are you using?

@elhanan-fine

As I understand your issue, Follow the below solution:

The latest version of "doctrine/doctrine-fixtures-bundle" is not compatible with UVdesk. As this release came in the last week.

You can fixed this issue by changing the version in composer.json in uvdesk:

"doctrine/doctrine-fixtures-bundle": "^3.4",
 **TO**
"doctrine/doctrine-fixtures-bundle": "3.4.1",

After Updating the changes in composer.json. Simply, run the composer update command in your project root directory.

I Hope, This will resolve your issue.

@savelam

Share your email id which you using to create a ticket.
we will check to create a ticket from your email id.

@nathan
Are you able to log in to dev mode?

If not, please make a try the below methods:

• Check your read/write permissions enable or not in the .env file

• In the last cache clear of your project with this command:

php bin/console c:c

and try again.

@blckhwk
Please let us know which version of uvdesk opensource and the PHP version you are using?

@peopleinside
Please check this blog for how to install Uvdesk using Xampp on windows: here

@piotrekzielony
We will check it and update you very soon.

Which version of Uvdesk are you using?
Please check it here (https://prnt.sc/EJqVvp5kDtWm) of your uvdesk version.

Thanks

@gopiraju-p
Actually, you entered the wrong URL in your browser.

Open http://localhost/uvdesk/uvdesk-community-v1.0.18/public in your browser.
Follow our user guide from here to set up an installation wizard
and also here

I Hope, you are able to open the setup wizard.

If you still facing any issue or confusion, please let us know.

@DomDis
I hope this article helps you understand what is difference between group and team?
Please check it here for group and check it here for team.

@Michael-Neo
I have also checked but here this type of issue is not created in uvdesk v1.0.18.
You can check it here. you are following these steps.

Can you please more detail on what steps you are following for agent creation?

@Michael-Neo
Can you please tell us which version is used of uvdesk

Thanks

@Ricsca

This feature sort order option is only available in the categories option.
In the folder option, this feature is not available we will try it in the future.

Thanks