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    Solved issue with mail smtp

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    • M
      matthew42904 last edited by

      im trying to setup smtp and i get a error saying message was not able to send and i run the php refresh mail command and i get thisbb94b72c-9bab-4e00-83e4-3ce6f82969ef-image.png

      i have been trying for a while going through forms and i cant find anything that will fix it. any recommendations?

      1 Reply Last reply Reply Quote 0
      • Komal Sharma
        Komal Sharma UVdesk Staff mod last edited by

        @matthew42904

        im trying to setup smtp and i get a error saying message was not able to send and i run the php refresh mail command and i get this

        Let us know, which version of uvdesk you are using.
        Also, first you check your mailbox option. This email address configured or not.

        This Error showing because email address is not configured in mailbox option:

        Mailbox for email email@gmail.com not found
        

        Also, once you clear cache of your project using the below command:

        $ php bin/console c:c
        

        After again refresh the mailbox command. If you have further any query then let us know.

        Kind Respects,
        Uvdesk Team

        M 1 Reply Last reply Reply Quote 0
        • Komal Sharma
          Komal Sharma UVdesk Staff mod last edited by

          @matthew42904

          im trying to setup smtp and i get a error saying message was not able to send and i run the php refresh mail command and i get this

          Let us know, which version of uvdesk you are using.
          Also, first you check your mailbox option. This email address configured or not.

          This Error showing because email address is not configured in mailbox option:

          Mailbox for email email@gmail.com not found
          

          Also, once you clear cache of your project using the below command:

          $ php bin/console c:c
          

          After again refresh the mailbox command. If you have further any query then let us know.

          Kind Respects,
          Uvdesk Team

          M 1 Reply Last reply Reply Quote 0
          • Topic has been marked as solved  peopleinside peopleinside 
          • M
            matthew42904 @Komal Sharma last edited by

            @Komal-Sharma f07481ba-f6b5-423b-94d5-613b596971b4-image.png 1921234e-da28-4c30-b4a6-9ec362808f6f-image.png a96916ae-e6da-4556-bc58-94f612ea0dfd-image.png

            i dont know how to get a version for you

            1 Reply Last reply Reply Quote 0
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