Installation Error

peopleinside

@ty_kel Hi, welcome in the UVdesk forum!

What method are you using for installing UVdesk?
SSH?
Docker?
Composer?
FTP?

Please see: https://forums.uvdesk.com/topic/1925/installing-and-setup-uvdesk-for-the-first-time

ty_kel

@peopleinside Using composer. The link did not go through in the first post, but this is the guide I followed. https://geekrewind.com/how-to-install-uvdesk-on-ubuntu/

peopleinside

@ty_kel said in Installation Error:

The link did not go through in the first post, but this is the guide I followed. https://geekrewind.com/how-to-install-uvdesk-on-ubuntu/

This is not a UVdesk official guide.
You can look at the link I gived or also here: https://www.uvdesk.com/en/blog/installation-open-source-helpdesk-uvdesk/

ty_kel

@peopleinside It looks like I have found the solution; however, when I try to do this, I get the following error. Any thoughts?

In JsonFile.php line 181:
                                                                                
  file_put_contents(./composer.lock): failed to open stream: Permission denied

peopleinside

@ty_kel sorry, I have no idea. I'm not a developer just a passionate user that try to help on the forum for a UVdesk staff reply you need maybe wait more time.

ty_kel

@peopleinside No worries! I appreciate your help and passion for UVdesk. I will await a dev.

peopleinside

@ty_kel I think you get errors because you are not maybe installing from FTP or SSH

Komal Sharma

@ty_kel

The latest version of "doctrine/doctrine-fixtures-bundle" is not compatible with uvdesk.

You can fix this issue by changing the version in composer.json in uvdesk:

"doctrine/doctrine-fixtures-bundle": "^3.4",
 **TO**
"doctrine/doctrine-fixtures-bundle": "3.4.1",

After Updating the changes in composer.json. Simply, run the composer update command in your project root directory.

I Hope, This will resolve your issue.

If you have still faced the error let us know.

ty_kel

@komal-sharma Thank you for the reply! I was able to locate the composer.json file and update to version 3.4.1, however, when I run the composer update command in the project root directory, I get the following error:

file_put_contents(./composer.lock): failed to open stream: Permission denied

Please advise.

Best,

ty_kel

@ty_kel I was able to resolve the issue by changing permissions. You can close this ticket!

Solved Installation Error