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    UVdesk

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    ty_kel

    @ty_kel

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    Best posts made by ty_kel

    • RE: Installation Error

      @ty_kel I was able to resolve the issue by changing permissions. You can close this ticket!

      posted in Technical Help
      T
      ty_kel

    Latest posts made by ty_kel

    • RE: Installation Error

      @ty_kel I was able to resolve the issue by changing permissions. You can close this ticket!

      posted in Technical Help
      T
      ty_kel
    • RE: Installation Error

      @komal-sharma Thank you for the reply! I was able to locate the composer.json file and update to version 3.4.1, however, when I run the composer update command in the project root directory, I get the following error:

      file_put_contents(./composer.lock): failed to open stream: Permission denied

      Please advise.

      Best,

      posted in Technical Help
      T
      ty_kel
    • RE: Installation Error

      @peopleinside No worries! I appreciate your help and passion for UVdesk. I will await a dev.

      posted in Technical Help
      T
      ty_kel
    • RE: Installation Error

      @peopleinside It looks like I have found the solution; however, when I try to do this, I get the following error. Any thoughts?

      In JsonFile.php line 181:
                                                                                      
        file_put_contents(./composer.lock): failed to open stream: Permission denied
      
      posted in Technical Help
      T
      ty_kel
    • RE: Installation Error

      @peopleinside Using composer. The link did not go through in the first post, but this is the guide I followed. https://geekrewind.com/how-to-install-uvdesk-on-ubuntu/

      posted in Technical Help
      T
      ty_kel
    • Installation Error

      Hi all,

      Trying to install UVDesk on Ubuntu 20.04 hosted on GCP. Followed instructions from this guide. When I get to the install portion of setup, I get the following exemption:

      Class 'UVDeskCoreFrameworkBundle:SupportRole' does not exist
      

      Logs:

      14:16:53.079 critical	Uncaught PHP Exception Doctrine\Persistence\Mapping\MappingException: "Class 'UVDeskCoreFrameworkBundle:SupportRole' does not exist" at /var/www/uvdesk/helpdesk-project/vendor/doctrine/persistence/src/Persistence/Mapping/MappingException.php line 90
      request Hide context Hide trace
      {â–¼
        /var/www/uvdesk/helpdesk-project/vendor/doctrine/persistence/src/Persistence/Mapping/MappingException.php:90 {â–¶}
        /var/www/uvdesk/helpdesk-project/vendor/doctrine/persistence/src/Persistence/Mapping/AbstractClassMetadataFactory.php:191 {â–¶}
        /var/www/uvdesk/helpdesk-project/vendor/doctrine/orm/lib/Doctrine/ORM/EntityManager.php:318 {â–¶}
        /var/www/uvdesk/helpdesk-project/vendor/doctrine/doctrine-bundle/Repository/ContainerRepositoryFactory.php:40 {â–¶}
        /var/www/uvdesk/helpdesk-project/vendor/doctrine/orm/lib/Doctrine/ORM/EntityManager.php:821 {â–¶}
        /var/www/uvdesk/helpdesk-project/var/cache/dev/ContainerX5MVCD5/EntityManager_9a5be93.php:227 {â–¶}
        /var/www/uvdesk/helpdesk-project/src/Controller/ConfigureHelpdesk.php:291 {â–¶}
        /var/www/uvdesk/helpdesk-project/vendor/symfony/http-kernel/HttpKernel.php:152 {â–¶}
        /var/www/uvdesk/helpdesk-project/vendor/symfony/http-kernel/HttpKernel.php:74 {â–¶}
        /var/www/uvdesk/helpdesk-project/vendor/symfony/http-kernel/Kernel.php:202 {â–¶}
        /var/www/uvdesk/helpdesk-project/vendor/symfony/runtime/Runner/Symfony/HttpKernelRunner.php:35 {â–¶}
        /var/www/uvdesk/helpdesk-project/vendor/autoload_runtime.php:35 {â–¶}
        /var/www/uvdesk/helpdesk-project/public/index.php:5 {â–¶}
      }
      [â–¼
        "exception" => Doctrine\Persistence\Mapping\MappingException {#657 â–¶}
      ]
      

      Any help is appreciated.

      Best,

      posted in Technical Help
      T
      ty_kel