@ty_kel I was able to resolve the issue by changing permissions. You can close this ticket!

@ty_kel I was able to resolve the issue by changing permissions. You can close this ticket!

@komal-sharma Thank you for the reply! I was able to locate the composer.json file and update to version 3.4.1, however, when I run the composer update command in the project root directory, I get the following error:

file_put_contents(./composer.lock): failed to open stream: Permission denied

Please advise.

Best,

@peopleinside No worries! I appreciate your help and passion for UVdesk. I will await a dev.

@peopleinside It looks like I have found the solution; however, when I try to do this, I get the following error. Any thoughts?

In JsonFile.php line 181:
                                                                                
  file_put_contents(./composer.lock): failed to open stream: Permission denied

@peopleinside Using composer. The link did not go through in the first post, but this is the guide I followed. https://geekrewind.com/how-to-install-uvdesk-on-ubuntu/

Hi all,

Trying to install UVDesk on Ubuntu 20.04 hosted on GCP. Followed instructions from this guide. When I get to the install portion of setup, I get the following exemption:

Class 'UVDeskCoreFrameworkBundle:SupportRole' does not exist

Logs:

14:16:53.079 critical	Uncaught PHP Exception Doctrine\Persistence\Mapping\MappingException: "Class 'UVDeskCoreFrameworkBundle:SupportRole' does not exist" at /var/www/uvdesk/helpdesk-project/vendor/doctrine/persistence/src/Persistence/Mapping/MappingException.php line 90
request Hide context Hide trace
{▼
  /var/www/uvdesk/helpdesk-project/vendor/doctrine/persistence/src/Persistence/Mapping/MappingException.php:90 {▶}
  /var/www/uvdesk/helpdesk-project/vendor/doctrine/persistence/src/Persistence/Mapping/AbstractClassMetadataFactory.php:191 {▶}
  /var/www/uvdesk/helpdesk-project/vendor/doctrine/orm/lib/Doctrine/ORM/EntityManager.php:318 {▶}
  /var/www/uvdesk/helpdesk-project/vendor/doctrine/doctrine-bundle/Repository/ContainerRepositoryFactory.php:40 {▶}
  /var/www/uvdesk/helpdesk-project/vendor/doctrine/orm/lib/Doctrine/ORM/EntityManager.php:821 {▶}
  /var/www/uvdesk/helpdesk-project/var/cache/dev/ContainerX5MVCD5/EntityManager_9a5be93.php:227 {▶}
  /var/www/uvdesk/helpdesk-project/src/Controller/ConfigureHelpdesk.php:291 {▶}
  /var/www/uvdesk/helpdesk-project/vendor/symfony/http-kernel/HttpKernel.php:152 {▶}
  /var/www/uvdesk/helpdesk-project/vendor/symfony/http-kernel/HttpKernel.php:74 {▶}
  /var/www/uvdesk/helpdesk-project/vendor/symfony/http-kernel/Kernel.php:202 {▶}
  /var/www/uvdesk/helpdesk-project/vendor/symfony/runtime/Runner/Symfony/HttpKernelRunner.php:35 {▶}
  /var/www/uvdesk/helpdesk-project/vendor/autoload_runtime.php:35 {▶}
  /var/www/uvdesk/helpdesk-project/public/index.php:5 {▶}
}
[▼
  "exception" => Doctrine\Persistence\Mapping\MappingException {#657 ▶}
]

Any help is appreciated.

Best,