I have replaced the file, I hace run the command bin/console c:c, after I have clean all box email and after I have send email from my personal account @gmail to helpdesk@mydomain.com but nothig
/opt/plesk/php/7.4/bin/php bin/console uvdesk:refresh-mailbox helpdesk@mydomain.it
1. Processing uvdesk mailbox configuration.
2. Opening imap stream...
3. IMAP stream opened.
4. Fetching Email collection since 25 October 2021.
5. Total fetched email -> 1
6. Starting to convert Emails into Tickets ->
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Converting email 1 out of 1.
Mailbox refreshed successfully !!!