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Hi, thanks for this topic.
I moved in the Knowledge Base section as can be useful for other.
I hope in the future the UI will allow this or attachments can have the original uploaded name.
Download project zip from here.
After downloading the project extract zip file.
Now, copy uvdesk folder from extracted folder->vendor->uvdesk from this location.
First, delete the uvdesk folder from your_project->vendor->uvdesk location.
Now, copy uvdesk foder from extracted folder and paste into your project under vendor folder.
Also replace your translation folder from extracted zip folder into your project.
Check below screenshot for reference the folder you need to replace in your project from extracted zip folder
Finally run the following commands:
php bin/console d:s:u --force
php bin/console c:c
No problem @Sanjeev , it's a pleasure try to give a small help.
Today I'm adding some new informations: a small guide on how to rewrite URL, just below.
In the main UVdesk root folder you need have or add an .htaccess file with the following rules:
In some occasion I discovered my UVdesk installation was showing index.php in the URL, for hide that I added some rules in the .htaccess file, this time inside the public folder.
In the public folder you need have an .htaccess file where you may want add
Also if you want force HTTPS you can add:
In the existent .htaccess file inside the public folder you should already also have the following code:
Now your installation should work without public and without index.php showed in the URL.
Please increase upload_max_filesize in uvdesk.yaml file and also increase upload size from your php.ini file and make try.
Finally restart your server and try.
Check this: https://forums.uvdesk.com/topic/1851/mailparse-on-plesk/2