Rename attachment
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If a customer create a ticket via web or sending mail , ticket creates but attachment name is different .
if customer send xml file in attachment it also changes the type to txt !
i've tried with , jpeg,png,zip, and rar file , it only change file name.
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@Rosa-A-Hancock
Locate path in your project:vendor->uvdesk->core-framework->FileSystem->UploadManagers->Localhost.php
Make changes as done in screenshot below:
Also if you don't want to see uploaded image in uppercase then:
You need to remove data-toggle="tooltip" from below line.https://github.com/uvdesk/core-framework/blob/master/Resources/views/ticket.html.twig#L769