UVdesk
    • Register
    • Login
    • Search
    • Recent

    Solved Chat

    Technical Help
    3
    11
    218
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Ricsca
      Ricsca last edited by

      Is the assistance chat (also present on the official website) a service that uvdesk offers?

      peopleinside 1 Reply Last reply Reply Quote 0
      • peopleinside
        peopleinside community specialist mod admin @Ricsca last edited by

        @ricsca sorry but the live chat is not integrated. You can integrate by using a third part service: n UVdesk branding section you can insert a embed code for third part service live chat.

        You have to choose a live chat service, you can do with a Google search.. there are many websites and company that offer different plans.

        UVdesk passionate | Community moderator | External consultant

        If you need help with the community you can visit https://helpdesk.peopleinside.it/it/blog/uv
        You can always get in touch also with the UVdesk team
        https://support.uvdesk.com/en/

        1 Reply Last reply Reply Quote 0
        • peopleinside
          peopleinside community specialist mod admin @Ricsca last edited by

          @ricsca sorry but the live chat is not integrated. You can integrate by using a third part service: n UVdesk branding section you can insert a embed code for third part service live chat.

          You have to choose a live chat service, you can do with a Google search.. there are many websites and company that offer different plans.

          UVdesk passionate | Community moderator | External consultant

          If you need help with the community you can visit https://helpdesk.peopleinside.it/it/blog/uv
          You can always get in touch also with the UVdesk team
          https://support.uvdesk.com/en/

          1 Reply Last reply Reply Quote 0
          • Topic has been marked as solved  peopleinside peopleinside 
          • Ricsca
            Ricsca last edited by

            Ok thanks

            peopleinside 1 Reply Last reply Reply Quote 0
            • peopleinside
              peopleinside community specialist mod admin @Ricsca last edited by

              @ricsca you are welcome 🙂

              UVdesk passionate | Community moderator | External consultant

              If you need help with the community you can visit https://helpdesk.peopleinside.it/it/blog/uv
              You can always get in touch also with the UVdesk team
              https://support.uvdesk.com/en/

              1 Reply Last reply Reply Quote 0
              • Ricsca
                Ricsca last edited by

                This site uses https://www.chatwhizz.com/ but I didn't understand what it is and if it's free or paid ...

                peopleinside 1 Reply Last reply Reply Quote 0
                • peopleinside
                  peopleinside community specialist mod admin @Ricsca last edited by

                  @ricsca I don't know. You can try: https://www.tawk.to/

                  UVdesk passionate | Community moderator | External consultant

                  If you need help with the community you can visit https://helpdesk.peopleinside.it/it/blog/uv
                  You can always get in touch also with the UVdesk team
                  https://support.uvdesk.com/en/

                  1 Reply Last reply Reply Quote 0
                  • Ricsca
                    Ricsca last edited by

                    Senti ti scrivo in italiano che sei italiano... non ho voglia di tradurre con google!
                    Lo stavo provando proprio ora è ho visto che hanno anche un servizio praticamente identico a uvdesk...

                    peopleinside 1 Reply Last reply Reply Quote 0
                    • peopleinside
                      peopleinside community specialist mod admin @Ricsca last edited by peopleinside

                      @ricsca uguale più o meno, dipende dalle tue esigenze.
                      Credo tu non possa avere un indirizzo email di supporto personalizzato per i ticket ma ti venga assegnato un indirizzo email randoom per i ticket, uno solo.

                      Per il resto se non dovesse soddisfare le esigenze ticket puoi usare il servizio per la live chat basta inserire il codice embed in UVdesk.

                      I suggested Tawk.to as live chat service. They offer also a sort of ticket system (not self-hosted but hosted by them) but where you cannot have maybe more email address and a support email address custom. I suggested this website as live chat service but you are free to decide yourself 🙂

                      All depends your needs.

                      UVdesk passionate | Community moderator | External consultant

                      If you need help with the community you can visit https://helpdesk.peopleinside.it/it/blog/uv
                      You can always get in touch also with the UVdesk team
                      https://support.uvdesk.com/en/

                      1 Reply Last reply Reply Quote 0
                      • Ricsca
                        Ricsca last edited by

                        @peopleinside riusciresti a chiedere agli admin che chat utilizzano sul sito ufficiale?

                        peopleinside admin 2 Replies Last reply Reply Quote 0
                        • peopleinside
                          peopleinside community specialist mod admin @Ricsca last edited by

                          @ricsca utilizzano https://chatwhizz.com/

                          UVdesk passionate | Community moderator | External consultant

                          If you need help with the community you can visit https://helpdesk.peopleinside.it/it/blog/uv
                          You can always get in touch also with the UVdesk team
                          https://support.uvdesk.com/en/

                          1 Reply Last reply Reply Quote 0
                          • admin
                            admin UVdesk Staff admin @Ricsca last edited by

                            @ricsca Chatwhizz is also an intuitive product of webkul, you can check the pricing from here - https://chatwhizz.com/pricing
                            Thank You!!

                            1 Reply Last reply Reply Quote 1
                            • First post
                              Last post