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    • peopleinside
      peopleinside community specialist mod admin @Ricsca last edited by

      @ricsca sorry but the live chat is not integrated. You can integrate by using a third part service: n UVdesk branding section you can insert a embed code for third part service live chat.

      You have to choose a live chat service, you can do with a Google search.. there are many websites and company that offer different plans.

      UVdesk passionate | Community moderator | External consultant

      If you need help with the community you can visit https://helpdesk.peopleinside.it/it/blog/uv
      You can always get in touch also with the UVdesk team
      https://support.uvdesk.com/en/

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      • Topic has been marked as solved  peopleinside peopleinside 
      • Ricsca
        Ricsca last edited by

        Ok thanks

        peopleinside 1 Reply Last reply Reply Quote 0
        • peopleinside
          peopleinside community specialist mod admin @Ricsca last edited by

          @ricsca you are welcome 🙂

          UVdesk passionate | Community moderator | External consultant

          If you need help with the community you can visit https://helpdesk.peopleinside.it/it/blog/uv
          You can always get in touch also with the UVdesk team
          https://support.uvdesk.com/en/

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          • Ricsca
            Ricsca last edited by

            This site uses https://www.chatwhizz.com/ but I didn't understand what it is and if it's free or paid ...

            peopleinside 1 Reply Last reply Reply Quote 0
            • peopleinside
              peopleinside community specialist mod admin @Ricsca last edited by

              @ricsca I don't know. You can try: https://www.tawk.to/

              UVdesk passionate | Community moderator | External consultant

              If you need help with the community you can visit https://helpdesk.peopleinside.it/it/blog/uv
              You can always get in touch also with the UVdesk team
              https://support.uvdesk.com/en/

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              • Ricsca
                Ricsca last edited by

                Senti ti scrivo in italiano che sei italiano... non ho voglia di tradurre con google!
                Lo stavo provando proprio ora è ho visto che hanno anche un servizio praticamente identico a uvdesk...

                peopleinside 1 Reply Last reply Reply Quote 0
                • peopleinside
                  peopleinside community specialist mod admin @Ricsca last edited by peopleinside

                  @ricsca uguale più o meno, dipende dalle tue esigenze.
                  Credo tu non possa avere un indirizzo email di supporto personalizzato per i ticket ma ti venga assegnato un indirizzo email randoom per i ticket, uno solo.

                  Per il resto se non dovesse soddisfare le esigenze ticket puoi usare il servizio per la live chat basta inserire il codice embed in UVdesk.

                  I suggested Tawk.to as live chat service. They offer also a sort of ticket system (not self-hosted but hosted by them) but where you cannot have maybe more email address and a support email address custom. I suggested this website as live chat service but you are free to decide yourself 🙂

                  All depends your needs.

                  UVdesk passionate | Community moderator | External consultant

                  If you need help with the community you can visit https://helpdesk.peopleinside.it/it/blog/uv
                  You can always get in touch also with the UVdesk team
                  https://support.uvdesk.com/en/

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                  • Ricsca
                    Ricsca last edited by

                    @peopleinside riusciresti a chiedere agli admin che chat utilizzano sul sito ufficiale?

                    peopleinside admin 2 Replies Last reply Reply Quote 0
                    • peopleinside
                      peopleinside community specialist mod admin @Ricsca last edited by

                      @ricsca utilizzano https://chatwhizz.com/

                      UVdesk passionate | Community moderator | External consultant

                      If you need help with the community you can visit https://helpdesk.peopleinside.it/it/blog/uv
                      You can always get in touch also with the UVdesk team
                      https://support.uvdesk.com/en/

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                      • admin
                        admin UVdesk Staff admin @Ricsca last edited by

                        @ricsca Chatwhizz is also an intuitive product of webkul, you can check the pricing from here - https://chatwhizz.com/pricing
                        Thank You!!

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