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    Solved Setup UV Desk on Windows

    Technical Help
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    • T
      trkaushik last edited by

      Hello Team,

      I want to setup UV Desk on a windows platform so can anyone please provide me a Step by Step guide to deploy UV Desk on a windows platform

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      • admin
        admin UVdesk Staff admin last edited by

        Hello @trkaushik
        Kindly follow this user guide to install uvdesk on a wamp server - https://www.uvdesk.com/en/blog/open-source-helpdesk-installation-on-wamp/
        Thank You!!

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        • T
          trkaushik last edited by

          Hello Team,

          Thanks for the help. As per the mentioned link, i tried to install Bitnami WAMP Stack 7.0 and UV Desk Community-v1.0 on my windows 10 machine. But I am not getting "setup" option to initiate installation. I have also tried Bitnami 7.2 and 7.3 but having the same issue. Can you please help.
          Thank You.🙂 A.PNG B.PNG

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          • bansalvaish
            bansalvaish UVdesk Staff last edited by

            @trkaushik
            you just need to click on public directory to initiate installation process https://prnt.sc/10beg3s

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            • ali sami farooq
              ali sami farooq last edited by

              Thank You @admin for providing the link , this is very helpful for me. Now i'm happy after the solution ~ Ali Sami Farooq

              Ali Sami Farooq

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              • T
                trkaushik last edited by

                @bansalvaish
                Thanks for your help now I am getting another error 😞 . Can you please help me resolve it?
                7d419e7f-1964-4b4f-aae3-eb4ea5c359f5-image.png

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                • bansalvaish
                  bansalvaish UVdesk Staff last edited by

                  @trkaushik
                  you just need to check for the apache configurationn and make sure the php version in apache and CLI in both should be same.
                  follow this link https://github.com/uvdesk/community-skeleton/issues/155 for more help.

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                  • Sanjeev
                    Sanjeev developer UVdesk Staff mod last edited by

                    @trkaushik

                    put /index.php at the end of URL after public and check if it works.

                    Also try below method.

                    Open your .htaccess file under public folder of your project and add some random text at the top and save your file.

                    Now try to access your project.

                    Case 1:

                    If you are getting 500 Internal server error after adding a random text in .htaccess file.

                    It means it is working.

                    Case 2:

                    If you are still able to access public path of project which means  .htaccess it is not working yet.

                    so you need to enable it.

                    Open your apache2.conf file and Allow overwrite All.

                    <Directory /home/users/www>
                    Options Indexes FollowSymLinks
                    AllowOverride All
                    Require all granted

                    here.

                    Now also you need to run two below commands for enabling mod rewrite rule.

                    a2enmod rewrite
                    service apache2 restart

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