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    Topics created by Michael Neo

    • M

      Solved Add Customer Contact to Workflow Condition
      Technical Help • • Michael Neo

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      Komal Sharma

      @Michael-Neo

      How can I add customer contact as a workflow condition? Currently there are only Customer Name and Emal address.

      We are informing to you. At this moment, we have not added the phone number field in the workflow condition.

    • M

      Solved Image in new ticket
      General Discussion • • Michael Neo

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      peopleinside

      @michael-neo I'm not able to replicate this on my side.
      I can remember I tested and works for me.

    • M

      Solved Agent Role not updated
      Technical Help • • Michael Neo

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      Komal Sharma

      @Michael-Neo
      I have also checked but here this type of issue is not created in uvdesk v1.0.18.
      You can check it here. you are following these steps.

      Can you please more detail on what steps you are following for agent creation?