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@Michael-Neo
How can I add customer contact as a workflow condition? Currently there are only Customer Name and Emal address.
We are informing to you. At this moment, we have not added the phone number field in the workflow condition.
@michael-neo I'm not able to replicate this on my side. I can remember I tested and works for me.
@Michael-Neo I have also checked but here this type of issue is not created in uvdesk v1.0.18. You can check it here. you are following these steps.
Can you please more detail on what steps you are following for agent creation?