@blckhwk ,
Hi, how do I fix this issue. Thanks
Let us know, which version of uvdesk you are using.
Also, once you can verified your site_url is correct or not in uvdesk.yaml file. Please follow the below path:
your-project-folder-name/config/packages/uvdesk.yaml
If site_url is not same please update this site_url because site_url should be same of your running project url.
After that clear cache of your project under project root directory using the below command:
$ php bin/console c:c
If you are still facing the same issue then let us know.
Kind Respects,
Uvdesk Team