4 Sept 2023, 06:28
Any update??
Solved Attachment error on tickets
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Hi, how do I fix this issue. Thanks
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@blckhwk ,
Hi, how do I fix this issue. Thanks
Let us know, which version of uvdesk you are using.
Also, once you can verified your site_url is correct or not in uvdesk.yaml file. Please follow the below path:your-project-folder-name/config/packages/uvdesk.yaml
If site_url is not same please update this site_url because site_url should be same of your running project url.
After that clear cache of your project under project root directory using the below command:
$ php bin/console c:cIf you are still facing the same issue then let us know.
Kind Respects,
Uvdesk Team -
@Komal-Sharma
The site url is correct
I noticed that the redirection URL does not have port 88 after clicking the attachment.
@Komal-Sharma said in Attachment error on tickets:
Let us know, which version of uvdesk you are using.
Uvdesk version 1.1.3
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Any update??
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Thanks for update. We will check and update to you accordingly. It can takes some more days or weeks.
Thanks for your time and patience!!!
Kind Respects
Uvdesk Team -
Referenced by
peopleinside 29 Sept 2023, 06:33
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@Komal-Sharma any news about this topic?
- about a month later
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I'm so sorry to see no one has updated this discussion.
I don't think a reply will be made anymore as many days has been past.The topic will still be opened but I flag it as resolved as no more updates from UVdesk staff has been posted even if was requested. I'm sorry about that.
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Topic has been marked as solved peopleinside 18 Nov 2023, 14:48
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i am experiencing the same problem. the program is i guess static not able to fetch the port.
where can i figure out the location of the adjustment of port.
- 12 days later
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I solve this issue by pasting the link directory including the port before '/bundles... since port capturing is not dynamic in the system.
example
case '.doc':
case '.docm':
case '.docx':
$relativePathToAsset = 'http://192.168.4.350:7778/uvdesk/uvdesk-community-v1.1.3/public/bundles/uvdeskcoreframework/images/icons/file-system/doc.png';
break;Hope it helps!
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@rbecera I'm happy to read you was able to resolve!
Thanks for sharing what worked for you
Happy new year!