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    Solved installation problem

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    • S
      sjliu last edited by

      f76de5d4-8250-443b-9ec5-adde1dd97331-image.png

      769b7ceb-812e-460b-a29f-d7799c5eea52-image.png

      Uncaught PHP Exception Doctrine\Persistence\Mapping\MappingException: "Class 'UVDeskCoreFrameworkBundle:SupportRole' does not exist" at C:\Bitnami\wampstack-8.0.18-0\apache2\htdocs\localhost\helpdesk-project\vendor\doctrine\persistence\src\Persistence\Mapping\MappingException.php line 90
      request Hide context Hide trace
      {▼
      C:\Bitnami\wampstack-8.0.18-0\apache2\htdocs\localhost\helpdesk-project\vendor\doctrine\persistence\src\Persistence\Mapping\MappingException.php:90 {▶}
      C:\Bitnami\wampstack-8.0.18-0\apache2\htdocs\localhost\helpdesk-project\vendor\doctrine\persistence\src\Persistence\Mapping\AbstractClassMetadataFactory.php:173 {▶}
      C:\Bitnami\wampstack-8.0.18-0\apache2\htdocs\localhost\helpdesk-project\vendor\doctrine\orm\lib\Doctrine\ORM\EntityManager.php:313 {▶}
      C:\Bitnami\wampstack-8.0.18-0\apache2\htdocs\localhost\helpdesk-project\vendor\doctrine\doctrine-bundle\Repository\ContainerRepositoryFactory.php:40 {▶}
      C:\Bitnami\wampstack-8.0.18-0\apache2\htdocs\localhost\helpdesk-project\vendor\doctrine\orm\lib\Doctrine\ORM\EntityManager.php:816 {▶}
      C:\Bitnami\wampstack-8.0.18-0\apache2\htdocs\localhost\helpdesk-project\var\cache\dev\ContainerEUNmuHw\EntityManager_9a5be93.php:227 {▶}
      C:\Bitnami\wampstack-8.0.18-0\apache2\htdocs\localhost\helpdesk-project\src\Controller\ConfigureHelpdesk.php:291 {▶}
      C:\Bitnami\wampstack-8.0.18-0\apache2\htdocs\localhost\helpdesk-project\vendor\symfony\http-kernel\HttpKernel.php:152 {▶}
      C:\Bitnami\wampstack-8.0.18-0\apache2\htdocs\localhost\helpdesk-project\vendor\symfony\http-kernel\HttpKernel.php:74 {▶}
      C:\Bitnami\wampstack-8.0.18-0\apache2\htdocs\localhost\helpdesk-project\vendor\symfony\http-kernel\Kernel.php:202 {▶}
      C:\Bitnami\wampstack-8.0.18-0\apache2\htdocs\localhost\helpdesk-project\vendor\symfony\runtime\Runner\Symfony\HttpKernelRunner.php:35 {▶}
      C:\Bitnami\wampstack-8.0.18-0\apache2\htdocs\localhost\helpdesk-project\vendor\autoload_runtime.php:35 {▶}
      C:\Bitnami\wampstack-8.0.18-0\apache2\htdocs\localhost\helpdesk-project\public\index.php:5 {▶}
      }
      [▼
      "exception" => Doctrine\Persistence\Mapping\MappingException {#657 ▶}
      ]

      Sanjeev 1 Reply Last reply Reply Quote 0
      • Sanjeev
        Sanjeev developer UVdesk Staff @sjliu last edited by

        @sjliu
        Update your composer.yaml file by below code:

        {
    "type": "project",
    "license": "proprietary",
    "minimum-stability": "stable",
    "prefer-stable": true,
    "require": {
        "php": "^7.2.5 || ^8.0",
        "ext-ctype": "*",
        "ext-iconv": "*",
        "doctrine/annotations": "^1.0",
        "doctrine/doctrine-bundle": "^2.6",
        "doctrine/doctrine-fixtures-bundle": "3.4.1",
        "doctrine/doctrine-migrations-bundle": "^2.2",
        "doctrine/orm": "^2.12",
        "google/recaptcha": "^1.2",
        "knplabs/knp-paginator-bundle": "^5.8",
        "phpdocumentor/reflection-docblock": "^5.3",
        "phpstan/phpdoc-parser": "^1.2",
        "sensio/framework-extra-bundle": "^6.1",
        "symfony/asset": "^5.4",
        "symfony/console": "^5.4",
        "symfony/dotenv": "^5.4",
        "symfony/expression-language": "^5.4",
        "symfony/flex": "^1.17|^2",
        "symfony/form": "^5.4",
        "symfony/framework-bundle": "^5.4",
        "symfony/http-client": "^5.4",
        "symfony/intl": "^5.4",
        "symfony/mailer": "^5.4",
        "symfony/mime": "^5.4",
        "symfony/monolog-bundle": "^3.1",
        "symfony/notifier": "^5.4",
        "symfony/process": "^5.4",
        "symfony/property-access": "^5.4",
        "symfony/property-info": "^5.4",
        "symfony/proxy-manager-bridge": "^5.4",
        "symfony/runtime": "^5.4",
        "symfony/security-bundle": "^5.4",
        "symfony/serializer": "^5.4",
        "symfony/string": "^5.4",
        "symfony/swiftmailer-bundle": "^3.5",
        "symfony/translation": "^5.4",
        "symfony/twig-bundle": "^5.4",
        "symfony/validator": "^5.4",
        "symfony/web-link": "^5.4",
        "symfony/yaml": "^5.4",
        "twig/extra-bundle": "^2.12|^3.0",
        "twig/twig": "^2.12|^3.0",
        "uvdesk/automation-bundle": "^1.1",
        "uvdesk/composer-plugin": "^1.1",
        "uvdesk/core-framework": "^1.1",
        "uvdesk/extension-framework": "^1.1",
        "uvdesk/mailbox-component": "^1.1",
        "uvdesk/support-center-bundle": "^1.1"
    },
    "require-dev": {
        "phpunit/phpunit": "^9.5",
        "symfony/browser-kit": "^5.4",
        "symfony/css-selector": "^5.4",
        "symfony/debug-bundle": "^5.4",
        "symfony/maker-bundle": "^1.0",
        "symfony/phpunit-bridge": "^6.0",
        "symfony/stopwatch": "^5.4",
        "symfony/web-profiler-bundle": "^5.4"
    },
    "config": {
        "allow-plugins": {
            "composer/package-versions-deprecated": true,
            "symfony/flex": true,
            "symfony/runtime": true,
            "uvdesk/composer-plugin": true
        },
        "optimize-autoloader": true,
        "preferred-install": {
            "*": "dist"
        },
        "sort-packages": true
    },
    "autoload": {
        "psr-4": {
            "App\\": "src/"
        }
    },
    "autoload-dev": {
        "psr-4": {
            "App\\Tests\\": "tests/"
        }
    },
    "replace": {
        "symfony/polyfill-ctype": "*",
        "symfony/polyfill-iconv": "*",
        "symfony/polyfill-php72": "*"
    },
    "scripts": {
        "auto-scripts": {
            "cache:clear": "symfony-cmd",
            "assets:install %PUBLIC_DIR%": "symfony-cmd"
        },
        "post-install-cmd": [
            "@auto-scripts"
        ],
        "post-update-cmd": [
            "@auto-scripts"
        ]
    },
    "conflict": {
        "symfony/symfony": "*"
    },
    "extra": {
        "symfony": {
            "allow-contrib": false,
            "require": "^5.4"
        }
    }
}

        Finally run below command:
        composer update

        And setup again.

        1 Reply Last reply Reply Quote 0
        • Sanjeev
          Sanjeev developer UVdesk Staff @sjliu last edited by

          @sjliu
          Update your composer.yaml file by below code:

          {
    "type": "project",
    "license": "proprietary",
    "minimum-stability": "stable",
    "prefer-stable": true,
    "require": {
        "php": "^7.2.5 || ^8.0",
        "ext-ctype": "*",
        "ext-iconv": "*",
        "doctrine/annotations": "^1.0",
        "doctrine/doctrine-bundle": "^2.6",
        "doctrine/doctrine-fixtures-bundle": "3.4.1",
        "doctrine/doctrine-migrations-bundle": "^2.2",
        "doctrine/orm": "^2.12",
        "google/recaptcha": "^1.2",
        "knplabs/knp-paginator-bundle": "^5.8",
        "phpdocumentor/reflection-docblock": "^5.3",
        "phpstan/phpdoc-parser": "^1.2",
        "sensio/framework-extra-bundle": "^6.1",
        "symfony/asset": "^5.4",
        "symfony/console": "^5.4",
        "symfony/dotenv": "^5.4",
        "symfony/expression-language": "^5.4",
        "symfony/flex": "^1.17|^2",
        "symfony/form": "^5.4",
        "symfony/framework-bundle": "^5.4",
        "symfony/http-client": "^5.4",
        "symfony/intl": "^5.4",
        "symfony/mailer": "^5.4",
        "symfony/mime": "^5.4",
        "symfony/monolog-bundle": "^3.1",
        "symfony/notifier": "^5.4",
        "symfony/process": "^5.4",
        "symfony/property-access": "^5.4",
        "symfony/property-info": "^5.4",
        "symfony/proxy-manager-bridge": "^5.4",
        "symfony/runtime": "^5.4",
        "symfony/security-bundle": "^5.4",
        "symfony/serializer": "^5.4",
        "symfony/string": "^5.4",
        "symfony/swiftmailer-bundle": "^3.5",
        "symfony/translation": "^5.4",
        "symfony/twig-bundle": "^5.4",
        "symfony/validator": "^5.4",
        "symfony/web-link": "^5.4",
        "symfony/yaml": "^5.4",
        "twig/extra-bundle": "^2.12|^3.0",
        "twig/twig": "^2.12|^3.0",
        "uvdesk/automation-bundle": "^1.1",
        "uvdesk/composer-plugin": "^1.1",
        "uvdesk/core-framework": "^1.1",
        "uvdesk/extension-framework": "^1.1",
        "uvdesk/mailbox-component": "^1.1",
        "uvdesk/support-center-bundle": "^1.1"
    },
    "require-dev": {
        "phpunit/phpunit": "^9.5",
        "symfony/browser-kit": "^5.4",
        "symfony/css-selector": "^5.4",
        "symfony/debug-bundle": "^5.4",
        "symfony/maker-bundle": "^1.0",
        "symfony/phpunit-bridge": "^6.0",
        "symfony/stopwatch": "^5.4",
        "symfony/web-profiler-bundle": "^5.4"
    },
    "config": {
        "allow-plugins": {
            "composer/package-versions-deprecated": true,
            "symfony/flex": true,
            "symfony/runtime": true,
            "uvdesk/composer-plugin": true
        },
        "optimize-autoloader": true,
        "preferred-install": {
            "*": "dist"
        },
        "sort-packages": true
    },
    "autoload": {
        "psr-4": {
            "App\\": "src/"
        }
    },
    "autoload-dev": {
        "psr-4": {
            "App\\Tests\\": "tests/"
        }
    },
    "replace": {
        "symfony/polyfill-ctype": "*",
        "symfony/polyfill-iconv": "*",
        "symfony/polyfill-php72": "*"
    },
    "scripts": {
        "auto-scripts": {
            "cache:clear": "symfony-cmd",
            "assets:install %PUBLIC_DIR%": "symfony-cmd"
        },
        "post-install-cmd": [
            "@auto-scripts"
        ],
        "post-update-cmd": [
            "@auto-scripts"
        ]
    },
    "conflict": {
        "symfony/symfony": "*"
    },
    "extra": {
        "symfony": {
            "allow-contrib": false,
            "require": "^5.4"
        }
    }
}

          Finally run below command:
          composer update

          And setup again.

          1 Reply Last reply Reply Quote 0
          • S
            sjliu last edited by

            Dear Sanjeev,
            thanks for your prompt reply, it can be installed now.👍 😊

            sjliu

            1 Reply Last reply Reply Quote 0
            • Topic has been marked as solved  peopleinside peopleinside 
            • A
              agentm last edited by

              still facing the issue. even after using the above content in composer.json file in Windows.
              please help.

              V 1 Reply Last reply Reply Quote 0
              • V
                vtq @agentm last edited by

                Also seeing the same problem even after running compose update with the new composer.json

                1 Reply Last reply Reply Quote 0
                • Komal Sharma
                  Komal Sharma UVdesk Staff mod last edited by

                  Clear the cache of project using this command:

                  php bin/console c:c

                  in your project root directory. Now try setup again of UVdesk.

                  Try with 2 method: Manual Setup:
                  Make a try once manual setup of UVdesk.
                  Check the below link for the manual setup from here

                  Note: Once you clear the cache of your browser and the project cache.

                  If still facing the error please let us know.

                  Mail your query to us at support@uvdesk.com. Our team will help you.

                  1 Reply Last reply Reply Quote 1
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