Solved No input file specified
@SCoccia I suggest to check you .env file, do you see that in this file the database credentials you inserted in the web wizard has been saved into this file?
If I can remember well when I installed my UVdesk instance I was not able to do by SSH I done it using the web wizard.
Sometimes when I get error in the installation I need remove all (be sure the database is empty), the folder and installing again the folder than not try to install by SSH but by using the web interface. Maybe you can try to set file permission as I mentioned before than run the wizard.
If you get some error in the wizard a screenshot can help maybe to better understand.
If you want try to chat with me and if I want I try to help you with the installation you can look here: https://helpdesk.peopleinside.it/en/blog/uv
@SCoccia said in No input file specified:
No input file specified.
Did you try to search this error in the web?
Maybe you have some server configuration issue?!
Look here for example:
Or just try to do a search on the web
ok I have changed from PLESK FASTCGI to FPMngx and now to web I see the installation menu but I have the same problem... not accept the DB connecion
and the login pass are correct...
@SCoccia maybe your .env file has been written already.
I suggest to check if the database is empty, no table in phpmyadmin, erase UVdesk root folder and all files than recreate again the UVdesk folder with the SSH command
composer create-project uvdesk/community-skeleton helpdesk-project
than check file permission and change if necessary, point the browser to the Wizard installation and install.
Check here hope it will help.
ok If I remove the code all SQL data are saved but now write that .env file not have permission... I have set 777 but nothing
Please enable permission for .env file and reload page again and setup again from step 1.
If still you are facing the issues then you can try manual installation as well.
First thank you...
secondo the problem is that the password DB have @ and the system not accept it... I have changed and the installation is ok now
Glad to know that.
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@Sanjeev can be the @ that create issue in database password be fixed and tested?
Use the urlencode function to encode a MySQL password containing special chars.
Edit doctrine.yaml file under (config->packages) of your project.
Replace below line:
By new line:
Hope it will help.
@Sanjeev new UVdesk users will continue to face installing and database issue, maybe there is no way to fix this?
I mean avoid that a new user that use a good database password with special characters will face issue of database wrong password when is not. I have to remember always to say to users that they need check their password that should not have special characters or need follow special instructions?
We will check with above solution if it is not effecting any other functionality then will add it with project.