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    Solved No input file specified

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    • peopleinside
      peopleinside EX helping member @SCoccia last edited by

      @SCoccia maybe your .env file has been written already.
      I suggest to check if the database is empty, no table in phpmyadmin, erase UVdesk root folder and all files than recreate again the UVdesk folder with the SSH command

      composer create-project uvdesk/community-skeleton helpdesk-project
      

      than check file permission and change if necessary, point the browser to the Wizard installation and install.

      šŸ’¬ You can also ask help on GitHub Discussions
      šŸ”“ I am no more active on Uvdesk
      šŸ”“ Forum support is inactive!

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      • Sanjeev
        Sanjeev developer UVdesk Staff last edited by

        @SCoccia @peopleinside

        Check here hope it will help.

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        • S
          SCoccia last edited by

          ok If I remove the code all SQL data are saved but now write that .env file not have permission... I have set 777 but nothing

          Immagine 2021-10-22 084835.png

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          • Sanjeev
            Sanjeev developer UVdesk Staff last edited by

            @SCoccia

            Please enable permission for .env file and reload page again and setup again from step 1.

            If still you are facing the issues then you can try manual installation as well.
            https://github.com/uvdesk/community-skeleton/issues/290#issuecomment-661113642

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            • S
              SCoccia last edited by

              First thank you...
              secondo the problem is that the password DB have @ and the system not accept it... I have changed and the installation is ok now

              THANK YOU

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              • Sanjeev
                Sanjeev developer UVdesk Staff last edited by

                @SCoccia

                Glad to know that.

                Would request you take a spare a minute of yours and leave your valuable feedback with us if you liked our product & support.

                Raise a GitHub star here -Ā https://github.com/uvdesk/community-skeleton
                or just tweet the same by tagging @UVdesk -Ā https://twitter.com/uvdesk

                peopleinside 1 Reply Last reply Reply Quote 0
                • peopleinside
                  peopleinside EX helping member @Sanjeev last edited by

                  @Sanjeev can be the @ that create issue in database password be fixed and tested?

                  šŸ’¬ You can also ask help on GitHub Discussions
                  šŸ”“ I am no more active on Uvdesk
                  šŸ”“ Forum support is inactive!

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                  • Sanjeev
                    Sanjeev developer UVdesk Staff last edited by

                    @peopleinside

                    Use the urlencode function to encode a MySQL password containing special chars.

                    Edit doctrine.yaml file under (config->packages) of your project.

                    Replace below line:

                    url: '%env(DATABASE_URL)%'

                    By new line:

                    url: '%env(resolve:DATABASE_URL)%'

                    Hope it will help.

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                    • peopleinside
                      peopleinside EX helping member @Sanjeev last edited by

                      @Sanjeev new UVdesk users will continue to face installing and database issue, maybe there is no way to fix this?
                      I mean avoid that a new user that use a good database password with special characters will face issue of database wrong password when is not. I have to remember always to say to users that they need check their password that should not have special characters or need follow special instructions?

                      šŸ’¬ You can also ask help on GitHub Discussions
                      šŸ”“ I am no more active on Uvdesk
                      šŸ”“ Forum support is inactive!

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                      • Sanjeev
                        Sanjeev developer UVdesk Staff last edited by

                        @peopleinside

                        We will check with above solution if it is not effecting any other functionality then will add it with project.

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