Add Google recaptcha

Sanjeev · 17 Mar 2021, 12:53

Please downgrade your composer version to 1.6.5 and then try.

Also take a clone of core-framework again as recently we have updated some code there.

We have tested recaptcha and it is working perfectly now.

peopleinside · 17 Mar 2021, 12:52

I have also an issue: cannot run

php bin/console c:c

because every time I get

Unable to write in the "/uvdesk/var/cache/prod"
 directory

and I need run this command as root. I change already all uvdesk folders and file to be on not root user and for a while I'm able to run but after some time I get again the same issue.

peopleinside · 17 Mar 2021, 12:54

@Sanjeev Sorry I cannot downgrade the composer as I use other software that required composer 2 that is more safer and updated.

Sanjeev · 17 Mar 2021, 12:56

@peopleinside

ok we will provide a zip of project with all latest changes you just need to place it to your server and just need to add Database details in .env file.

peopleinside · 17 Mar 2021, 12:58

@Sanjeev ok. Hope you will keep in mind if you will send any update in the future my server will not use obsolete PHP or composer, etc. I always work to keep software updated so your project should support composer 2.

Sanjeev · 17 Mar 2021, 13:01

@peopleinside

For that we always provide a project ZIP on official site where you don't need to do anything. But still we will look into it to resolve issues for composer 2

peopleinside · 17 Mar 2021, 13:06

@Sanjeev OK will wait the zip file.
Have you also tested if a message of error is showed if no ReCaptcha is entered?
Be sure also this works and the error can be translated.

In my partial test no error was showed but I was not able to do the latest steps in your latest post because of composer.

Sanjeev · 17 Mar 2021, 14:00

@peopleinside @ercanyuzuk

Download project from here.

Just add your Database details in .env file and run the project.

peopleinside · 17 Mar 2021, 15:05

@Sanjeev thanks will try maybe now. I have to insert secret and site key I suppose.

peopleinside · 17 Mar 2021, 15:12

@Sanjeev said in Add Google recaptcha:

@peopleinside @ercanyuzuk

Download project from here.

Just add your Database details in .env file and run the project.

delete uvdesk root folder, use all file you provided under uvdesk root folder and put the old .env file never work. The Help desk load a empty white page. Maybe all email and other settings are missed?

Maybe it's not enough restore just the .env file.
Waiting your feedback.

peopleinside · 17 Mar 2021, 16:53

@Sanjeev

I tried to replace only uvdesk folder (vendor/uvdesk) than replaced in config/packages folder the two files twig.yaml and uvdesk.yaml and inserted my ReCaptca site and secret key.

php bin/console c:c

I can see reCaptcha but doesn't let me login in the operator side, doesn't work if I try to create a ticket... no recpatcha error showed, the send button never work.

Seems also removing the two files twig.yaml and uvdesk.yaml than cleaning chache the operator login never work and give a red error system login error.

his update is not usable for me. Sorry, never work.

I see some server error logs

[Wed Mar 17 17:34:04.454789 2021] [proxy_fcgi:error] [pid 375516] [client [IP]:62507] AH01071: Got error 'PHP message: PHP Fatal error:  Uncaught Symfony\\Component\\Debug\\Exception\\FatalThrowableError: Too few arguments to function Webkul\\UVDesk\\CoreFrameworkBundle\\Dashboard\\SearchTemplate::__construct(), 1 passed in /uvdesk/var/cache/prod/ContainerWSHmTL2/srcApp_KernelProdContainer.php on line 771 and exactly 3 expected in /uvdesk/vendor/uvdesk/core-framework/Dashboard/SearchTemplate.php:16\nStack trace:\n#0 /uvdesk/var/cache/prod/ContainerWSHmTL2/srcApp_KernelProdContainer.php(771): Webkul\\UVDesk\\CoreFrameworkBundle\\Dashboard\\SearchTemplate->__construct(Object(Twig\\Environment))\n#1 /uvdesk/var/cache/prod/ContainerWSHmTL2/srcApp_KernelProdContainer.php(654): ContainerWSHmTL2\\srcApp_KernelProdContainer->getUvdesk_ExtensiblesService()\n#2 /uvdesk/var/cache/prod/Container...', 
[Wed Mar 17 17:34:02.338993 2021] [proxy_fcgi:error] [pid 429852] [client [IP]:62504] AH01071: Got error 'PHP message: PHP Fatal error:  Uncaught Symfony\\Component\\Debug\\Exception\\FatalThrowableError: Too few arguments to function Webkul\\UVDesk\\CoreFrameworkBundle\\Dashboard\\SearchTemplate::__construct(), 1 passed in /uvdesk/var/cache/prod/ContainerWSHmTL2/srcApp_KernelProdContainer.php on line 771 and exactly 3 expected in /uvdesk/vendor/uvdesk/core-framework/Dashboard/SearchTemplate.php:16\nStack trace:\n#0 /uvdesk/var/cache/prod/ContainerWSHmTL2/srcApp_KernelProdContainer.php(771): Webkul\\UVDesk\\CoreFrameworkBundle\\Dashboard\\SearchTemplate->__construct(Object(Twig\\Environment))\n#1 /uvdesk/var/cache/prod/ContainerWSHmTL2/srcApp_KernelProdContainer.php(654): ContainerWSHmTL2\\srcApp_KernelProdContainer->getUvdesk_ExtensiblesService()\n#2 /uvdesk/var/cache/prod/Container...', 
[Wed Mar 17 16:09:22.213396 2021] [proxy_fcgi:error] [pid 374845] [client [IP]:59410] AH01071: Got error 'PHP message: PHP Deprecated:  Array and string offset access syntax with curly braces is deprecated in /uvdesk/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 351PHP message: PHP Deprecated:  Array and string offset access syntax with curly braces is deprecated in /uvdesk/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 385PHP message: PHP Deprecated:  Array and string offset access syntax with curly braces is deprecated in /uvdesk/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 394PHP message: PHP Deprecated:  Array and string offset access syntax with curly braces is deprecated in /uvdesk/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 408PHP message: PHP Deprecated:  Array and string offset access syntax with curly braces is deprecated in /uvdesk/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 416PHP message: PHP Deprecated:  Array and string offset access syntax with curly braces is deprecated in /uvdesk/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 451PHP message: PHP Deprecated:  Array and string offset access syntax with curly braces is deprecated in /uvdesk/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 529PHP message: PHP Deprecated:  Array and string offset access syntax with curly braces is deprecated in /uvdesk/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 559PHP message: PHP Deprecated:  Array and string offset access syntax with curly braces is deprecated in /uvdesk/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 637PHP message: PHP Deprecated:  Array and string offset access syntax with curly braces is deprecated in /uvdesk/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 638PHP message: PHP Deprecated:  Array and string offset access syntax with curly braces is deprecated in /uvdesk/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 640PHP message: PHP Deprecated:  Array and string offset access syntax with curly braces is deprecated in /uvdesk/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 678PHP message: PHP Deprecated:  Array and string offset access syntax with curly braces is deprecated in /uvdesk/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 679PHP message: PHP Deprecated:  Array and string offset access syntax with curly braces is deprecated in /uvdesk/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 681PHP message: PHP Deprecated:  Array and string offset access syntax with curly braces is deprecated in /uvdesk/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 835PHP message: PHP Deprecated:  Array and string offset access syntax with curly braces is deprecated in /uvdesk/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 835PHP message: PHP Deprecated:  Array and string offset access syntax with curly braces is deprecated in /uvdesk/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 839PHP message: PHP Deprecated:  Array and string offset access syntax with curly braces is deprecated in /uvdesk/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 839PHP message: PHP Deprecated:  Array and string offset access syntax with curly braces is deprecated in /uvdesk/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 843PHP message: PHP Deprecated:  Array and string offset access syntax with curly braces is deprecated in /uvdesk/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 843PHP message: PHP Deprecated:  Array and string offset access syntax with curly braces is deprecated in /uvdesk/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 847PHP message: PHP Deprecated:  Array and string offset access syntax with curly braces is deprecated in /uvdesk/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 847PHP message: PHP Fatal error:  Uncaught Symfony\\Component\\DependencyInjection\\Exception\\ServiceNotFoundException: The service "security.context_listener.0" has a dependency on a non-existent service "Webkul\\UVDesk\\ApiBundle\\Providers\\ApiCredentials". in /uvdesk/vendor/symfony/dependency-injection/Compiler/CheckExceptionOnInvalidReferenceBehaviorPass.php:86\nStack trace:\n#0 /uvdesk/vendor/symfony/dependency-injection/Compiler/AbstractRecursivePass.php(82): Symfony\\Component\\DependencyInjection\\Compiler\\CheckExceptionOnInvalidReferenceBehaviorPass->processValue(Object(Symfony\\Component\\DependencyInjection\\Reference), false)\n#1 /uvdesk/vendor/symfony/dependency-injection/Compiler/CheckExceptionOnInvalidReferenceBehaviorPass.php(49): Symfony\\Component\\DependencyInjection\\Compiler\\AbstractRecursivePass->processValue(Array, false)\n#2 /home/piadm/public_html/helpd...', 
[Wed Mar 17 16:09:18.353219 2021] [proxy_fcgi:error] [pid 378757] [client [IP]:59406] AH01071: Got error 'PHP message: PHP Deprecated:  Array and string offset access syntax with curly braces is deprecated in /uvdesk/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 351PHP message: PHP Deprecated:  Array and string offset access syntax with curly braces is deprecated in /uvdesk/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 385PHP message: PHP Deprecated:  Array and string offset access syntax with curly braces is deprecated in /uvdesk/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 394PHP message: PHP Deprecated:  Array and string offset access syntax with curly braces is deprecated in /uvdesk/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 408PHP message: PHP Deprecated:  Array and string offset access syntax with curly braces is deprecated in /uvdesk/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 416PHP message: PHP Deprecated:  Array and string offset access syntax with curly braces is deprecated in /uvdesk/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 451PHP message: PHP Deprecated:  Array and string offset access syntax with curly braces is deprecated in /uvdesk/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 529PHP message: PHP Deprecated:  Array and string offset access syntax with curly braces is deprecated in /uvdesk/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 559PHP message: PHP Deprecated:  Array and string offset access syntax with curly braces is deprecated in /uvdesk/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 637PHP message: PHP Deprecated:  Array and string offset access syntax with curly braces is deprecated in /uvdesk/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 638PHP message: PHP Deprecated:  Array and string offset access syntax with curly braces is deprecated in /uvdesk/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 640PHP message: PHP Deprecated:  Array and string offset access syntax with curly braces is deprecated in /uvdesk/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 678PHP message: PHP Deprecated:  Array and string offset access syntax with curly braces is deprecated in /uvdesk/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 679PHP message: PHP Deprecated:  Array and string offset access syntax with curly braces is deprecated in /uvdesk/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 681PHP message: PHP Deprecated:  Array and string offset access syntax with curly braces is deprecated in /uvdesk/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 835PHP message: PHP Deprecated:  Array and string offset access syntax with curly braces is deprecated in /uvdesk/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 835PHP message: PHP Deprecated:  Array and string offset access syntax with curly braces is deprecated in /uvdesk/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 839PHP message: PHP Deprecated:  Array and string offset access syntax with curly braces is deprecated in /uvdesk/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 839PHP message: PHP Deprecated:  Array and string offset access syntax with curly braces is deprecated in /uvdesk/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 843PHP message: PHP Deprecated:  Array and string offset access syntax with curly braces is deprecated in /uvdesk/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 843PHP message: PHP Deprecated:  Array and string offset access syntax with curly braces is deprecated in /uvdesk/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 847PHP message: PHP Deprecated:  Array and string offset access syntax with curly braces is deprecated in /uvdesk/vendor/uvdesk/core-framework/Utils/HTMLFilter.php on line 847PHP message: PHP Fatal error:  Uncaught Symfony\\Component\\DependencyInjection\\Exception\\ServiceNotFoundException: The service "security.context_listener.0" has a dependency on a non-existent service "Webkul\\UVDesk\\ApiBundle\\Providers\\ApiCredentials". in /uvdesk/vendor/symfony/dependency-injection/Compiler/CheckExceptionOnInvalidReferenceBehaviorPass.php:86\nStack trace:\n#0 /uvdesk/vendor/symfony/dependency-injection/Compiler/AbstractRecursivePass.php(82): Symfony\\Component\\DependencyInjection\\Compiler\\CheckExceptionOnInvalidReferenceBehaviorPass->processValue(Object(Symfony\\Component\\DependencyInjection\\Reference), false)\n#1 /uvdesk/vendor/symfony/dependency-injection/Compiler/CheckExceptionOnInvalidReferenceBehaviorPass.php(49): Symfony\\Component\\DependencyInjection\\Compiler\\AbstractRecursivePass->processValue(Array, false)\n#2 /home/piadm/public_html/helpd...', 
[Wed Mar 17 13:44:31.474739 2021] [proxy_fcgi:error] [pid 378757] [client [IP]:55605] AH01071: Got error 'PHP message: PHP Fatal error:  Uncaught Symfony\\Component\\Debug\\Exception\\FatalThrowableError: Too few arguments to function Webkul\\UVDesk\\CoreFrameworkBundle\\Dashboard\\SearchTemplate::__construct(), 1 passed in /uvdesk/var/cache/prod/ContainerWSHmTL2/srcApp_KernelProdContainer.php on line 771 and exactly 3 expected in /uvdesk/vendor/uvdesk/core-framework/Dashboard/SearchTemplate.php:16\nStack trace:\n#0 /uvdesk/var/cache/prod/ContainerWSHmTL2/srcApp_KernelProdContainer.php(771): Webkul\\UVDesk\\CoreFrameworkBundle\\Dashboard\\SearchTemplate->__construct(Object(Twig\\Environment))\n#1 /uvdesk/var/cache/prod/ContainerWSHmTL2/srcApp_KernelProdContainer.php(654): ContainerWSHmTL2\\srcApp_KernelProdContainer->getUvdesk_ExtensiblesService()\n#2 /uvdesk/var/cache/prod/Container...'
[Wed Mar 17 13:40:09.300680 2021] [proxy_fcgi:error] [pid 374845] [client [IP]:55429] AH01071: Got error 'PHP message: PHP Fatal error:  Uncaught Symfony\\Component\\Debug\\Exception\\FatalThrowableError: Too few arguments to function Webkul\\UVDesk\\CoreFrameworkBundle\\Dashboard\\SearchTemplate::__construct(), 1 passed in /uvdesk/var/cache/prod/ContainerWSHmTL2/srcApp_KernelProdContainer.php on line 771 and exactly 3 expected in /uvdesk/vendor/uvdesk/core-framework/Dashboard/SearchTemplate.php:16\nStack trace:\n#0 /uvdesk/var/cache/prod/ContainerWSHmTL2/srcApp_KernelProdContainer.php(771): Webkul\\UVDesk\\CoreFrameworkBundle\\Dashboard\\SearchTemplate->__construct(Object(Twig\\Environment))\n#1 /uvdesk/var/cache/prod/ContainerWSHmTL2/srcApp_KernelProdContainer.php(654): ContainerWSHmTL2\\srcApp_KernelProdContainer->getUvdesk_ExtensiblesService()\n#2 /uvdesk/var/cache/prod/Container...'
[Wed Mar 17 13:30:57.044574 2021] [proxy_fcgi:error] [pid 381382] [client [IP]:55070] AH01071: Got error 'PHP message: PHP Fatal error:  Uncaught Error: Class 'Webkul\\UVDesk\\CoreFrameworkBundle\\UVDeskCoreFrameworkBundle' not found in /uvdesk/src/Kernel.php:23\nStack trace:\n#0 /uvdesk/vendor/symfony/http-kernel/Kernel.php(429): App\\Kernel->registerBundles()\n#1 /uvdesk/vendor/symfony/http-kernel/Kernel.php(130): Symfony\\Component\\HttpKernel\\Kernel->initializeBundles()\n#2 /uvdesk/vendor/symfony/http-kernel/Kernel.php(193): Symfony\\Component\\HttpKernel\\Kernel->boot()\n#3 /uvdesk/public/index.php(25): Symfony\\Component\\HttpKernel\\Kernel->handle(Object(Symfony\\Component\\HttpFoundation\\Request))\n#4 {main}\n  thrown in /uvdesk/src/Kernel.php on line 23',

Sanjeev · 18 Mar 2021, 03:45

@peopleinside

Please try this zip with your localhost first.
We will provide you test recaptcha credentials.

As we have tested with a test recaptcha keys and also generated keys for localhost both are working perfectly.

If your PHP version is greater then greater then 7.3 then make is 7.2 or 7.3.

Still Quality analyst will check this Updated zip and will let you know.

bansalvaish · 18 Mar 2021, 07:10

@Sanjeev @peopleinside
I have verified the changes added for ReCaptcha and it's working fine on my system.
Rest you can see the updates here
https://www.loom.com/share/b6d6cd1f73f64e8da162712e84261c71

peopleinside · 18 Mar 2021, 08:16

@Sanjeev Why I should use a PHP version that will deprecated in just some months?
I use PHP 7.4 as some updated software on my server require now the most updated version and is not PHP 8 that is the latest one but PHP 7.4

PHP 7.3 is still supported but quite old and is near the end of life.
If PHP 7.4 is not supported I cannot use your patch.

I use UvDesk with PHP 7.4 has no sense for me that you made a patch and this one is not compatible.
PHP 7.3 will be no more supported in about 8 months so some web application I use has been moved to PHP 7.4 that is not new but is supported for more long time.

If UVdesk is not compatible with PHP 7.4 this should have the priority to resolve, fix and the next PHP that will be after that will be PHP 8.0 already released but not yet fully supported by different applications. They are working on compatibility.

If you are for releasing a new version not compatible with PHP 7.4 I will be unable to update... also how long we should wait for have another update with PHP compatibility if you will release an update after different months not yet compatible with PHP 7.4 that is at the moment the best solution on my point of view looking at the end of life date?!

Also in those days jQuery has been updated but I cannot update in UVdesk because code seems need to be updated as well... so I suppose there are some old code that is or will be soon not compatible with PHP recent versions.

Currently I'm using PHP 7.4 that is not old and not too new.

My issue will be how update the instance on my server, not in localhost. If work in localhost is ok but doesn't solve the issue on my server.

Did you test with PHP 7.4?

peopleinside · 18 Mar 2021, 12:58

@bansalvaish thank you, I'm unable to update my instance at https://helpdesk.peopleinside.it/it/ for the error mentioned.
I use PHP 7.4 and cannot downgrade because some software require PHP 7.4 that is not really new.

Hope you will help me understand why your patch doesn't work on my side.
Maybe you need to provide right step to follow or maybe the PHP error I give to you should give some indications of what is wrong.

peopleinside · 18 Mar 2021, 17:33

@Sanjeev I tested in localhost (PHP 7.4) and works also if the captcha show a warning.
Why I'm unable to apply the patch to my server with PHP 7.4?

I need help.
Upload your zip file and just put the .env file is not correct as the system doesn't work and I can imagine why: miss email config and maybe other config.

Please help.

Also you need think ReCaptcha should be not active as default for a new install.
I suggest to see if you can develop enable / disable from the UI interface

peopleinside · 21 Mar 2021, 10:27

@Sanjeev I do more test, still facing error.
Due to some screenshot that I do not wanna share in a public community I will open a private ticket with you showing errors. Please take a look of ticket: #25126

Waiting now your reply. Thank you!

Sanjeev · 23 Mar 2021, 05:41

@peopleinside

We have again updated the zip now it contain password updates, recaptcha updates(due to cache problem packages not updated before properly) and all other updates till now.

Please Setup project using this zip and check now.

Download it from here.

peopleinside · 23 Mar 2021, 09:29

@Sanjeev thank you. How to update? Will be enough replace the uvdesk in vendor folder?
Oh I need also replace vendor folder. I'm doing right now.

When you release an update like this (ZIP) you need to give the steps that describe how to update. What to replace.

I'm now replacing also vendor folder, let's see.
Now seems is working.
Thanks

peopleinside · 23 Mar 2021, 10:12

@Sanjeev I updated and graphically all works this means

I'm able to submit ticket by web
I'm able to login as customer and as operator

but I tested ticket by email and this did not work!

So what happen: email are flagged as read but no ticket is opened.

By doing the cron by SSH I get:

1. Processing uvdesk mailbox configuration.

2. Opening imap stream...

3. IMAP stream opened.

4. Fetching Email collection since 22 March 2021.

1. Processing uvdesk mailbox configuration.

2. Opening imap stream...

3. IMAP stream opened.

4. Fetching Email collection since 22 March 2021.

5. Total fetched email -> 1

6. Starting to convert Emails into Tickets ->
=============================================
=============================================


 Converting email 1 out of 1.

Mailbox refreshed successfully !!!

1. Processing uvdesk mailbox configuration.

Consider I tried to send email ticket from different Gmail email address to different ticket email address.
No ticket has been created if ticket arrive by email.

For the update process I just replaced uvdesk folder inside vendor and updated twig.yaml and uvdesk.yaml inside the config/packages

As the update never create ticket by email I need immediately resume the previous ticket version and wait for your support.

And the status ticket when customer are logged into the system are not translated.
In the list of customer ticket the status say open and is not translated on my language.

Solved Add Google recaptcha