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    • Q
      quazarzero last edited by

      Hi,

      I'm discovering uvdesk. Great piece of work !

      I want to process tickets from multiple email/domains and respond with the corresponding email account.

      What is the good strategy ?

      peopleinside 1 Reply Last reply Reply Quote 0
      • admin
        admin UVdesk Staff admin last edited by

        Hello @quazarzero

        Thanks for showing an interest in our community helpdesk version!!

        I want to process tickets from multiple email/domains and respond with the corresponding email account.

        You can configure multiple emails with a single UVdesk dashboard and fetch all emails in one place. but sending email work with a single email which you will set up in SMTP mailbox configuration.

        Thank You!!

        1 Reply Last reply Reply Quote 0
        • peopleinside
          peopleinside community specialist mod admin @quazarzero last edited by peopleinside

          @quazarzero said in Setup multiple segregated channels:

          I want to process tickets from multiple email/domains and respond with the corresponding email account.

          I think this is possible you set different MailBox and Swift Mailer
          Have you see how UVdesk settings looks to be? https://demo.uvdesk.com/

          Start to install in your server and do a try can help, I think 🙂 more than the theory.

          UVdesk passionate | Community moderator | External consultant

          If you need help with the community you can visit https://helpdesk.peopleinside.it/it/blog/uv
          You can always get in touch also with the UVdesk team
          https://support.uvdesk.com/en/

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