Hi,
I'm discovering uvdesk. Great piece of work !
I want to process tickets from multiple email/domains and respond with the corresponding email account.
What is the good strategy ?
Hi,
I'm discovering uvdesk. Great piece of work !
I want to process tickets from multiple email/domains and respond with the corresponding email account.
What is the good strategy ?
Hello @quazarzero
Thanks for showing an interest in our community helpdesk version!!
I want to process tickets from multiple email/domains and respond with the corresponding email account.
You can configure multiple emails with a single UVdesk dashboard and fetch all emails in one place. but sending email work with a single email which you will set up in SMTP mailbox configuration.
Thank You!!
@quazarzero said in Setup multiple segregated channels:
I want to process tickets from multiple email/domains and respond with the corresponding email account.
I think this is possible you set different MailBox and Swift Mailer
Have you see how UVdesk settings looks to be? https://demo.uvdesk.com/
Start to install in your server and do a try can help, I think more than the theory.