Solved Setup multiple segregated channels

[quazarzero]

Hi,

I'm discovering uvdesk. Great piece of work !

I want to process tickets from multiple email/domains and respond with the corresponding email account.

What is the good strategy ?

[admin]

Hello @quazarzero

Thanks for showing an interest in our community helpdesk version!!

I want to process tickets from multiple email/domains and respond with the corresponding email account.

You can configure multiple emails with a single UVdesk dashboard and fetch all emails in one place. but sending email work with a single email which you will set up in SMTP mailbox configuration.

Thank You!!

[peopleinside]

@quazarzero said in Setup multiple segregated channels:

I want to process tickets from multiple email/domains and respond with the corresponding email account.

I think this is possible you set different MailBox and Swift Mailer
Have you see how UVdesk settings looks to be? https://demo.uvdesk.com/

Start to install in your server and do a try can help, I think more than the theory.