Solved How to change Account Owner?

[leedsy90]

I need to change the account owner to another agent, is this possible?

[bansalvaish]

Hi @leedsy90
There are two ways you can update the account owner/Agent

1. Go to agent/account owner profile and update the email address.
2. Login to database, and inside the uv_user_instance update the support_role_id which you want to assign for that user eg; https://prnt.sc/1jaeeme

[Sanjeev]

@leedsy90

Login to database, open uv_user table and search email id of account owner now here after search note id of user.

Now open uv_user_instance and search user id which you got from uv_user table once done update that row and make support_role_id to 3