4 Aug 2021, 11:52
I need to change the account owner to another agent, is this possible?
I need to change the account owner to another agent, is this possible?
Hi @leedsy90
There are two ways you can update the account owner/Agent
Login to database, open uv_user table and search email id of account owner now here after search note id of user.
Now open uv_user_instance and search user id which you got from uv_user table once done update that row and make support_role_id to 3